JD Store Management - Firewheel Town Center, Garland, TX

R551US The Finish Line, Inc.; Fitchburg (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performing team, and deliver exceptional customer experiences in a fast-paced retail environment. You will shape store success with strategic merchandising, staff development, and strong community engagement.

As part of the store management team, you will drive sales, manage budgets, and ensure operational excellence while maintaining a customer-centric focus across all interactions.

Qualifications

• Proven experience as a Retail Store Manager or similar role.
• Ability to lead, coach, and develop a high-performing team.
• Strong customer-service orientation and problem-solving skills.
• Analytical skills to review sales data and manage budgets.
• Flexibility to work weekends and holidays.
• Proficiency with retail software and basic computer applications.

Responsibilities

• Lead and train a motivated team; set goals and provide feedback.
• Create an exceptional shopping experience by addressing customer needs.
• Drive store sales and profitability through merchandising and promotions.
• Oversee inventory, visual merchandising, and store maintenance.
• Manage budgets, control expenses, and analyze sales data.
• Implement local marketing initiatives and community engagement.
• Identify opportunities for improvement and implement innovative solutions.
• Handle additional duties as required.

Skills

Leadership & Team Management

Customer Experience

Sales & Performance

Operational Excellence

Financial Management

Marketing & Community Engagement

Innovation & Problem-Solving

Flexibility

Tech-Savvy

Education

High School Diploma or GED

Tools

Retail management software

Job description

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company’s growth.

Why Join Us?

Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.

Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.

Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.

DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements

• Assistant Store Manager Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School).
• Supervisor Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
• Requires a minimum of 5 days of availability.
• Minimum standard of a 30 hour work week.
• All Management Availability on weekends and holidays.
• Punctuality and regular attendance consistent with the company’s policies are required for the position.
• Must have reliable transportation.
• Must speak English clearly in order to converse with customers and effectively supervise staff.
• Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
• May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands

• Requires prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• The work environment for this position is a moderately noisy retail setting.

Education

High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older. This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Global Leader

The global leader in sports fashion, JD Group offers a world of choices across our portfolio of brands. With opportunities at our corporate offices in Indianapolis, IN and Boulder, CO, our distribution and call center, as well as 900+ stores across the nation, JD offers the possibility for infinite growth. At JD, our commitment to Diversity & Inclusion is louder than words. As part of JD's commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals. We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

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