JD Associate - Sunvalley, Concord, CA

R551US The Finish Line, Inc.; Concord (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive pay & benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will help shape the store's success through attentive service, merchandising, and teamwork.

Responsibilities include driving sales, managing inventory, and upholding health and safety standards in a fast-paced retail environment. Equal opportunity employer with growth opportunities and employee discounts.

Qualifications

• Proven experience in retail or similar role with a track record of meeting sales targets.
• Customer-focused with a passion for delivering exceptional service.
• Strong communication and collaboration skills in a fast-paced environment.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandising and promotions.
• Participate in daily operations including inventory, visual merchandising, and store upkeep.
• Collaborate with team members to meet store goals and adhere to policies.

Skills

Customer service

Sales and upselling

Communication skills

Teamwork

Flexibility

Tools

POS systems

Job description

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.

Position Title: Associate

Job Summary

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You'll have the ability to shape the store's success and contribute to our company's growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
• Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations. Additional duties and projects as required.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Minimum Requirements

• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with the company’s policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Physical Demands

• Requires prolonged standing approximately four to 14 hours per day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation. The work environment for this position is a moderately noisy retail setting.

Compensation

• Store Associate pay range: $17.00 - $17.00 per hour.
• This role will be eligible for the company 401K plan.

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws.

The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law.

The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Must be at least 18 years or older.

Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY.

The global leader in sports fashion, JD Group offers a world of choices across our portfolio of brands. With opportunities at our corporate offices in Indianapolis, IN and Boulder, CO, our distribution and call center, as well as 900+ stores across the nation, JD offers the possibility for infinite growth. At JD, our commitment to Diversity & Inclusion is louder than words. As part of JD's commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals. We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.