JD Associate - Ross Park, Pittsburgh, PA

R551US The Finish Line, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Career growth opportunities

Job summary

R551US The Finish Line, Inc. is seeking a dedicated Associate to assist with daily operations and enhance customer experiences. This role focuses on driving sales and ensuring operational efficiency. Ideal candidates have retail experience and a strong commitment to customer satisfaction.

The position offers competitive pay, benefits, and a dynamic work environment with opportunities for career growth. Applicants should be reliable, tech-savvy, and prepared to work flexible hours including weekends.

Qualifications

• Proven experience in retail or similar role.
• Passion for delivering outstanding customer service.
• Strong interpersonal and communication skills.

Responsibilities

• Create an exceptional shopping experience.
• Drive store sales and profitability.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales experience

Communication skills

Flexibility

Job description

Position Title

Associate

Job Summary

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
• Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, holding us accountable in creating an equitable and successful company.

Key Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals; adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech‑Savvy: Basic math skills and familiarity with POS systems.

Minimum Requirements

• Set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with the company’s policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Physical Demands

Requires prolonged standing approximately four to 14 hours per day. Requires stooping and kneeling to place merchandise on customers’ feet as well as reaching and pulling to obtain or stock merchandise. May be required to climb ladder or ascend/descend stairs to stock and/or acquire merchandise. Required to lift items weighing 5–25 lbs regularly. Must have good vision, including color differentiation. The work environment is moderately noisy retail setting.

Legal and EEO Information

Must be at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY). Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.