JD Associate - Knickerbocker Avenue, Brooklyn, NY

Finish Line; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career development

DEI initiatives

Job summary

The Finish Line, Inc. in New York City is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help with merchandising, customer service, and maintaining a welcoming shopping environment while contributing to sales growth.

Applicants should be flexible to work weekends/holidays, able to stand for long periods, and communicate clearly in English. This role offers a path for growth within a dynamic retail team.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Clear spoken English for customer communication.
• Ability to work weekends and holidays as needed.
• Proficiency in reading, writing, and basic math in English.
• Prolonged standing and physical requirements described.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through merchandise management, promotions, and targets.
• Operational Excellence: Inventory management, visual merchandising, shipments, order fulfillment, and store maintenance with health & safety compliance.
• Team Collaboration: Work with team to achieve store goals and follow policies.
• Additional duties as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS systems

Job description

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.

Position Title:

Associate

Job Summary:

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Why Join Us?

• Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.

• Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.

• Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.

• DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.

• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.

• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.

• Additional duties and projects as required.

Qualifications:

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.

• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.

• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.

• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.

• Tech-Savvy: Basic math skills and familiarity with POS systems.

Minimum Requirements:

• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.

• Availability to work on weekends and holidays as required.

• Consistent punctuality and regular attendance in line with the company’s policies.

• Clear spoken English to effectively communicate with customers.

• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Physical Demands:

• Requires prolonged standing approximately four to 14 hours per day.

• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.

• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.

• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.

• Must have good vision, including color differentiation.

• The work environment for this position is a moderately noisy retail setting.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must have at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).

Compensation: Store Associate pay range: $17.00 - $17.00 per hour. This role will be eligible for the company 401K plan.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement:

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply?

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at [phone] or email us at [e-mail]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)