JD Associate - Eastgate Shopping Center, Memphis, TN

R551US The Finish Line, Inc.; Memphis (TN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Competitive Pay

Employee Discounts

Opportunities for Advancement

Job summary

R551US The Finish Line, Inc. in Memphis is seeking an Associate to assist with daily operations and deliver exceptional customer experiences. In this role, you will contribute to the store's success and drive sales through effective merchandise management.

Applicants should have a passion for customer service, strong communication skills, and flexibility to work various hours. The position includes a comprehensive benefits package and opportunities for career growth.

Qualifications

• Proven experience in retail with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service.
• Strong interpersonal skills and ability to handle multiple tasks.

Responsibilities

• Create an exceptional shopping experience.
• Drive store sales and profitability.
• Participate in daily operations including inventory management.
• Work collaboratively with team members.

Skills

Customer Service

Sales

Communication

Team Collaboration

Flexibility

Tech-Savvy

Tools

POS Systems

Job description

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.

Position Title: Associate

Job Summary: As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Why Join Us?

Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
Career Growth: We’re committed to your professional development and offer opportunities for advancement.
Dynamic Environment: Be part of a vibrant team in a fast‑paced and rewarding work environment.
DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, holding ourselves accountable in creating an equitable and successful company.

Key Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals; adhere to store policies and procedures, including health and safety regulations. Additional duties and projects as required.

Qualifications

• Experience: Proven experience in retail or a similar role with a track record of achieving sales targets is preferred.
• Customer‑Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills; ability to work in a fast‑paced environment and handle multiple tasks simultaneously; positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech‑Savvy: Basic math skills and familiarity with POS systems.

Minimum Requirements

• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with the company’s policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).

Physical Demands

Requires prolonged standing approximately four to 14 hours per day. Requires stooping and kneeling to place merchandise on customers’ feet as well as reaching and pulling to obtain or stock merchandise on storage racks. May be required to climb ladders or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Requires lifting items weighing 5–25 lbs regularly, with occasional heavier weights. Requires good vision, including color differentiation. The work environment is a moderately noisy retail setting.

Additional Information

Employees may be asked to perform additional duties outside the normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Accessibility Assistance

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at [phone] or email us at [e-mail]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)