Java SRE Support Engineer

Infosys; Alpharetta (GA); On-site; USD 68,000 - 99,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimbursemer

Job summary

Infosys is seeking a Technology Consultant 1 to contribute to the Financial Services unit. The role focuses on gathering user needs, designing software specifications, coding, testing, and maintaining system documentation while ensuring reliability and timely issue resolution across banking and insurance projects.

The ideal candidate will have hands-on experience with Java, Unix, SQL, and modern observability tools, plus exposure to AWS or Kubernetes in a fast-paced agile environment.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Strong Java, Unix, and SQL skills with troubleshooting experience.
• Experience with SDLC and agile methodologies.

Responsibilities

• Assist in capturing user needs through interviews and workshops.
• Participate in design discussions and document software specifications.
• Develop and document code following design specifications.
• Execute test plans, analyze results, and report defects.
• Support integration of new features and maintain system documentation.
• Monitor live applications and resolve production issues.

Skills

Java

Unix

Oracle/SQL

Splunk

Loki

Prometheus

Education

Bachelor's degree

Tools

AWS

Kubernetes

Kibana

Grafana

Datadog

Splunk

Job description

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Technology Consultant 1, your Area Of Responsibility will be as below:

• Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
• Participate in design discussions to capture software specifications, and aid in creation of process documentation.
• Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
• Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
• Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
• Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
• Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository

Your Contribution To The Team

• An agile mindset with effective communication and problem-solving skills.
• The ability to work on majority of the areas as part of SDLC lifecycle
• Passion for innovating solutions that drive progress and meet future challenges.
• A proactive approach to monitoring and resolving production issues before they escalates.
• Commitment to continuous learning, knowledge sharing, and fostering team development

Required Skill And Experience

• Hands-on in Java, Unix, Oracle/SQL and elastic log searches like Splunk or Loki or Prometheus or similar tools for investigation and troubleshooting. Java is mandatory.
• Work on User requests on demand basis.
• Creating Knowledge articles and maintaining knowledge repositories.
• Define workarounds for known errors and initiate shift left or right and process improvements.
• Good understanding of Batch Operations, able to troubleshoot and fix Batch issues.
• Be part of Development Squad, working closely with Dev team to improvise application reliability and stability.

Preferred Skill And Experience

• Experience in AWS or Kubernetes.
• Experience in data visualization tools like Kibana or Grafana or Loki or Prometheus or Datadog or Splunk for stat analysis and system performance.

Additional Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Additional Details

Estimated annual compensation range for candidate based in the below location will be

New York $67812 to $99417

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.