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Mutual of Omaha Insurance Co. is seeking a JAVA ENGINEERING LEAD to drive the Customer Communication Management platform within Brand, Marketing & Communications.
The role combines technical leadership with hands-on engineering (40–50% coding) to build a scalable, enterprise-wide solution with Salesforce integrations and analytics. You will set engineering direction, mentor engineers in a SAFe Agile environment, and partner across teams to design, build, and deliver secure digital statements and
JAVA ENGINEERING LEAD – CUSTOMER COMMUNICATION MANAGEMENT (ENGINEER II/III)Brand, Marketing & Communications | the company Information Services
the company is expanding its Brand, Marketing & Communications (BMC) program to launch a newly approved, enterprise-wide Customer Communication Management (CCM) platform. This is not a backfill – it is a new role created to help build something from the ground up. The CCM platform will give our customers control over how they receive information from the company, moving statements and benefit communications that were traditionally printed and mailed to secure digital delivery. The result: a better customer experience and meaningful cost savings for the company.
As the Engineering Lead for the CCM platform, you will set the technical direction and engineering standards across a set of interconnected applications – spanning greenfield development, enterprise scaling of existing applications, and integration with vendor and internal systems. You will serve as a Solution Lead, starting with a newly formed discovery team and continuing as the platform expands into dedicated delivery teams.
This role combines technical leadership with hands‑on engineering (approximately 40–50% coding). The ideal candidate is an experienced solution or engineering lead who enjoys building new platforms, keeps teams honest on engineering practices, and is energized by shaping a multi‑year transformation of how the company communicates with its customers.
Platform Engineering Leadership: Serve as the overall engineering lead for the CCM platform, establishing and enforcing engineering standards, patterns, and practices across interconnected applications to ensure they are scalable, maintainable, and ready for future growth.
Solution Leadership: Act as Solution Lead for the CCM discovery team and future delivery teams, coordinating closely with other Solution Leads to align designs, dependencies, and delivery across the program.
Hands‑On Development: Spend roughly 40–50% of your time coding – building greenfield applications and enhancing and scaling existing applications using Java, MuleSoft, and AWS.
Discovery & Build‑vs‑Buy Analysis: Assess the capabilities and gaps of existing applications, estimate the effort to make them enterprise‑ready, and evaluate vendor solutions to recommend where to build versus buy. Findings will directly shape the 2027 critical path plan.
Platform Capabilities: Help design and deliver core CCM capabilities, including a decision engine, a customer consent and preference center, workflow management, and analytics tracking – along with integrations to Salesforce and third‑party tools.
Mentorship & Collaboration: Mentor and guide engineers on the team and partner with QA, business analysts, and technical leadership within a SAFe Agile environment (three‑week sprints, quarterly PI planning).
AI‑Enabled Engineering: Champion the use of AI tools and agents to accelerate development, improve code quality, and increase team productivity.
We value diverse experience, skills, and passion for innovation.
If you have questions about your application or the hiring process, email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking the status.
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Salary: C27 | Pay Scale: CRP C27 - AnnualOriginally posted on Himalayas