Japanese - Voice AI Evaluator

Datalabeljobs; United States; Remote; USD 28,000 - 41,000; Part time

Job summary

Alignerr is seeking native Japanese speakers to remotely evaluate healthcare front desk conversations by role-playing patients and recording brief exchanges with an AI receptionist. You will assess how well the AI listens, responds, and takes action, marking mispronunciations, cutoffs, and incorrect function calls, while following detailed labeling guidelines to ensure high-quality work.

This flexible task-based contract offers autonomy and opportunities for ongoing work on new projects, with a

Qualifications

• Native or near-native Japanese speaker with a clear, natural speaking voice.
• Detail-oriented and able to review recordings and transcripts carefully.
• Comfortable role‑playing as a patient and sounding authentic.
• Able to follow multi-step instructions consistently.
• Reliable and self-directed when working independently.
• Access to a quiet space, good microphone, stable internet, and a second device for background noise.
• Comfortable using web-based tools.
• Nice to have: experience in voice AI evaluation, data annotation, QA testing, healthcare or call center background.

Responsibilities

• Hold 4 to 5 minute spoken conversations in Japanese with an AI front desk assistant, playing a fictional patient
• Say natural "trigger phrases" to test AI functions (e.g., viewing patient records, booking appointments, checking insurance)
• Review transcripts and classify how accurately the AI understood and responded
• Flag issues such as mispronunciations, cutoffs, interruptions, delays, and incorrect function calls with timestamps
• Test how the AI handles background noise, short replies, long numbers, emotional moments, and sensitive requests
• Follow labeling guidelines and submit high-quality work

Job description

Japanese Voice AI Evaluator (Healthcare Front Desk Conversations)

About the Role

What if your voice could help teach AI how to handle a real phone call to a hospital or clinic? We're looking for native Japanese speakers to hold natural spoken conversations with an AI healthcare receptionist, then evaluate how well it listens, responds, and takes action.

You’ll role‑play as a patient (using fictional personas we provide), record short conversations, and grade the AI’s performance. This is a fully remote, flexible contract role for people with clear speech, sharp attention to detail, and an ear for what sounds natural.

• Organization: Alignerr
• Type: Contract (task-based)
• Location: Remote
• Commitment: Flexible, work at your own pace

What You’ll Do

• Hold 4 to 5 minute spoken conversations in Japanese with an AI front desk assistant, playing a fictional patient
• Say natural "trigger phrases" to test whether the AI makes the correct function calls (for example, checking a patient record, booking an appointment, or checking insurance)
• Review transcripts and classify how accurately the AI understood you and responded
• Flag issues such as mispronunciations (including kanji readings and pitch accent), cutoffs, interruptions, delays, and incorrect function calls, including timestamps
• Test how the AI handles background noise, short replies ("はい," "いいえ," "大丈夫です"), long numbers, emotional moments, and sensitive or unsafe requests
• Follow detailed labeling guidelines consistently and submit high-quality work

Who You Are

• Native or near-native Japanese speaker with a clear, natural speaking voice
• Detail-oriented, with the patience to review recordings and transcripts closely
• Comfortable role‑playing a patient and sounding authentic
• Able to follow multi‑step instructions and apply them consistently
• Reliable and self‑directed when working independently
• Access to a quiet space, a good microphone, a stable internet connection, and a second device for playing background noise
• Comfortable using web‑based tools

Nice to Have

• Experience in voice AI evaluation, data annotation, or QA testing
• Background in healthcare administration, customer service, or call center work
• Strong command of polite and honorific speech (敬語) as used in service conversations
• Linguistics or language‑focused studies
• Familiarity with medical terminology in Japanese

Why Join Us

• Work on cutting‑edge AI projects alongside leading research labs
• Fully remote and flexible
• Task‑based work with real autonomy
• Directly help make voice AI more accurate, natural, and safe in healthcare settings
• Potential for ongoing work as new projects launch
• Note: New contributors complete a short unpaid qualification assessment. Contributors who pass are added to paid production work.