Japanese Bilingual Sales Associate #13004

Actus Consulting Group; Frisco (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Actus Consulting Group is seeking a Sales Associate for our resale retail environment in Frisco, TX. You will contribute to a clean, welcoming store, manage customer interactions, and support merchandise processing on the sales floor and backroom.

This role may be Full Time or Part Time, with responsibilities spanning customer service, POS operation, inventory support, and light e-commerce tasks. Prior retail experience is helpful but not required, and strong communication is valued.

Qualifications

• Minimum high school diploma or equivalent; associate degree preferred.
• Experience in retail or customer service encouraged but not required.
• Ability to follow instructions and communicate with customers and teammates.

Responsibilities

• Provide friendly, professional customer service on the sales floor and at the front counter.
• Operate cash registers and POS systems accurately.
• Assist with merchandise processing, tagging, pricing, and shelf replenishment.
• Support e-commerce tasks and order processing as needed.

Skills

Customer service

Cashier operations

POS systems

Merchandise handling

Education

High School Diploma or equivalent

Job description

Job Summary

The Sales Associate supports daily store operations by providing customer service, maintaining the sales floor, and assisting with merchandise processing and e-commerce tasks. This frontline role helps ensure a clean, organized, and welcoming store environment while following directions from store leadership within a resale retail environment specializing in secondhand merchandise. The position may be Full Time or Part Time, with similar responsibilities across both; Full Time employees may handle additional operational tasks as needed.

Role & Responsibilities

• Customer Service & Front-Counter Support
• Provide friendly and professional customer service
• Operate cash registers and POS systems accurately
• Handle phone inquiries and support buying intake and explanations as instructed

Buying & Merchandise Support

• Assist with item sorting and support-level buying-related tasks
• Follow instructions for merchandise handling and classification
• Sort, tag, price, and process merchandise following company procedures
• Handle merchandise carts, boxes, and racks safely and efficiently

Sales Floor & Visual Merchandising Support

• Maintain store cleanliness and presentation standards
• Organize merchandise racks and shelves according to store guidelines
• Assist with floor moves and basic visual merchandising tasks
• Conduct simple inventory counts, restocking, and display upkeep

Backroom & Inventory Support

• Tag merchandise, process inventory transfers, and support product maintenance
• Assist with backroom sorting and stock organization
• Organize incoming merchandise and maintain a safe, orderly backroom
• Prepare merchandise for the sales floor, including steaming, tagging, or packaging
• E-Commerce & Digital Operations
• Support e-commerce operations, including listing assistance, packing, and shipping

Safety & Loss Prevention

• Follow all store safety procedures, including proper lifting, equipment use, and backroom safety rules
• Maintain a clean and hazard-free workspace by promptly addressing spills, tripping hazards, or unsafe conditions
• Follow company policies for security, loss prevention, and handling of suspicious activity

Other Duties

• Perform additional responsibilities as assigned based on business needs

Minimum Requirements

• High school diploma or equivalent required; Associate degree preferred
• Previous retail or customer service experience preferred, but not required
• Positive and professional approach to customer service
• Ability to follow instructions accurately and perform assigned tasks
• Ability to perform the essential job functions with or without reasonable accommodation
• Ability to communicate effectively with customers and team members
• Basic computer proficiency, including POS system operation
• Commitment to following store procedures and safety guidelines

Preferred Qualifications

• Japanese language ability preferred but not required

Work Environment

• Work is performed in a retail store environment
• May involve exposure to dust, donated goods, cleaning products, and varying temperatures (e.g., during backroom or receiving tasks)
• Role may require working evenings, weekends, and holidays based on store operational needs