Japanese Bilingual Marketing Assistant

Atterro; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life

Sick Leaves

Vacation

Holidays

401K

Employee discount

Job summary

Atterro in San Francisco, CA is seeking a Japanese Bilingual Marketing Assistant to support online marketing initiatives and communications. The role requires collaboration with internal teams and external designers to produce content for social media, newsletters, and the company website.

The ideal candidate will be proactive and creative, with strong English communication and conversational Japanese skills, plus experience in digital marketing and customer service.

Qualifications

• Conversational-level Japanese is required.
• Experience taking and editing photos, with proficiency in Photoshop.
• Hands-on experience with social media marketing (Instagram and Facebook).

Responsibilities

• Prepare promotional plans and create marketing materials aligned with online business strategy and events.
• Collaborate with designers to publish marketing content across social media, the company website, and newsletters.
• Use Instagram and Facebook to engage audiences and promote products and events.
• Distribute marketing email newsletters and update website content as needed.
• Utilize the CRM system to extract data for customer segmentation and targeting.
• Conduct data analysis to improve online marketing performance and identify new opportunities.
• Respond to customer inquiries by phone and email, assist with orders, and issue invoices.
• Enter data into the company system and support general office duties.

Skills

Bilingual Japanese

English communication

Social media marketing

Photoshop

CRM data support

Tools

Photoshop

CRM system

Job description

Job Title:Japanese Bilingual Marketing Assistant

Location:San Francisco, CA (onsite)

Work Hours:9:00 AM – 6:00 PM (Monday – Friday)

Classification:Non-Exempt | Full-Time | Direct-Hire

A well-established global retailer offering a wide selection of literary and lifestyle items with a focus on Japanese and Asian culture is seeking a Marketing Assistant with fluent English and conversational Japanese for its San Francisco office. This position reports to the Marketing Manager and is responsible for creating and coordinating the company’s web marketing content through collaboration with internal and external teams. The ideal candidate will be proactive, creative, and comfortable working in both English and Japanese. Strong English communication skills are required, while conversational-level Japanese is welcome.

Responsibilities:

• Prepare promotional plans and create marketing materials in line with the company’s online business strategy and upcoming events.
• Collaborate with internal and external designers to publish marketing content across social media platforms, the company website, and newsletters.
• Use social media platforms such as Instagram and Facebook to engage audiences and promote products and events.
• Send out marketing email newsletters and edit/update website content.
• Use the company’s CRM system to extract data and support customer segmentation and targeting efforts.
• Conduct data analysis to improve online marketing performance and identify new promotions, products, and customer targets.
• Respond to customer inquiries by phone and emails, assist with order placement, and issue invoices.
• Enter data into the company’s system and support other general office duties as needed.

Qualifications:

• Conversational-level Japanese language skills (required)
• Experience taking and editing photos, with proficiency in Photoshop.
• Hands-on experience with social media marketing, particularly Instagram and Facebook
• Interest in Anime, Manga, and Asian pop culture.
• Organized, detail-oriented, and able to multitaskin a fast-paced environment
• Prior experience in digital marketing or customer service is a plus.

Benefit:

• Medical/Dental/Vision, Life, Sick Leaves, Vacation, Holidays, 401Kand employee discount.