Janitorial Supervisor

DFM Solutions; Marshall (MI); On-site; USD 65,000 - 80,000; Full time

Job summary

DFM Solutions is seeking a Janitorial Supervisor to lead daily janitorial operations in a large-scale advanced manufacturing facility. You will ensure services align with the customer scope of work and uphold our safety, quality, productivity, and customer-satisfaction standards.

The role provides day-to-day leadership to the janitorial team, fosters accountability and continuous improvement, and serves as the main liaison between DFM Solutions and the customer.

Qualifications

• High school diploma or GED required; advanced degrees preferred.
• 3+ years of supervisory or leadership experience in janitorial services, facilities management, manufacturing, industrial services, or related environment.
• Experience leading teams in manufacturing or large facilities is preferred.

Responsibilities

• Supervise daily janitorial personnel to meet customer expectations and contractual requirements.
• Develop daily work assignments and staffing plans to support production schedules and operational demands.
• Monitor employee performance through coaching, training, recognition, and corrective action as appropriate.
• Promote a strong safety culture with daily safety huddles and compliance with company, customer, OSHA, and environmental requirements.
• Respond to customer requests, concerns, and changing operational needs in a timely, professional manner.
• Build and maintain positive relationships with customer representatives through regular communication and responsiveness.
• Participate in customer meetings and provide updates on staffing, quality, safety, and performance.
• Maintain accurate employee timekeeping, attendance, scheduling, and payroll documentation.
• Collaborate with Human Resources on recruiting, onboarding, attendance, performance management, and employee relations.
• Manage janitorial supplies, equipment, and inventory to control costs and ensure adequate materials.

Skills

Leadership

Communication

Coaching

Conflict resolution

Customer relationships

Organizational skills

Safety compliance

Continuous improvement

Timekeeping

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Timekeeping systems

Job description

Reporting to the Housekeeping Manager, the Janitorial Supervisor is responsible for leading the daily janitorial operations within a large-scale advanced manufacturing facility. This position ensures all services are performed in accordance with the customer scope of work while maintaining DFM Solutions' standards for safety, quality, productivity, and customer satisfaction. The Supervisor provides day-to-day leadership to the janitorial team, fosters a culture of accountability and continuous improvement, and serves as the primary liaison between DFM Solutions and the customer.

Primary Responsibilities

• Supervise and coordinate the daily activities of janitorial personnel to ensure customer expectations and contractual requirements are consistently achieved.
• Conduct routine inspections and quality audits throughout the facility to verify work is completed to established standards.
• Develop daily work assignments and staffing plans to support production schedules, customer priorities, and operational demands.
• Monitor employee performance through coaching, training, recognition, and corrective action when appropriate.
• Promote a strong safety culture by conducting daily safety huddles and ensuring compliance with all DFM Solutions, customer, OSHA, and environmental requirements.
• Respond promptly and professionally to customer requests, concerns, and changing operational needs.
• Build and maintain positive working relationships with customer representatives through regular communication and responsiveness.
• Participate in customer meetings and provide updates regarding staffing, quality, safety, and operational performance.
• Maintain accurate employee timekeeping, attendance, scheduling, and payroll documentation.
• Partner with Human Resources regarding recruiting, onboarding, attendance, performance management, and employee relations.
• Manage janitorial supplies, equipment, and inventory to ensure adequate materials are available while controlling costs.
• Ensure proper use, maintenance, and accountability of company equipment and assets.
• Identify opportunities to improve efficiency, quality, productivity, and cost effectiveness through continuous improvement initiatives.
• Ensure all work is performed in compliance with DFM Solutions policies, customer requirements, and applicable regulatory standards.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Minimum of three (3) years of supervisory or leadership experience in janitorial services, facilities management, manufacturing, industrial services, or a related operational environment.
• Experience leading teams within a manufacturing, industrial, or large commercial facility preferred.
• Strong leadership, communication, coaching, and conflict resolution skills.
• Demonstrated ability to build positive customer relationships and respond effectively to changing priorities.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams) and workforce/timekeeping systems.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Commitment to workplace safety, quality, and continuous improvement.
• Ability to work flexible schedules, including weekends or off-shifts, as operational needs require.