Janitorial Site Manager

Marsden Services; Minnesota; Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Job summary

Marsden Services seeks a Site Manager to oversee a janitorial team at a Class A office building in the Twin Cities metro area. You will direct daily operations, ensure safe, respectful work environments and maintain high service standards.

Responsibilities include budgeting, staff hiring/training, client relationship management and reporting on costs and performance. The role requires strong leadership and a track record in facilities or service industries.

Qualifications

• 5+ years of leadership experience leading a complex and diverse team.
• Janitorial, distribution services or other service-related industry experience preferred.

Responsibilities

• Directs and manages key operational functions
• Develops and maintains relationships of trust and engagement with on-site client
• Ensures standards for service quality, equipment, safety and performance are maintained
• Implement processes aligned with strategic initiatives and provide direction
• Develops, monitors, and reports on operating costs and labor utilization
• Hires, trains, develops and appraises staff; works with HR and Talent Acquisition

Skills

Leadership

Budgeting

Customer service

Communication

Problem solving

Emotional intelligence

Continuous improvement

Adaptability

Job description

Job Description

Summary

The Site Manager oversees a janitorial team executing a high level of customer care for a Class A office building in the Twin Cities metro area. The Site Manager oversees all daily operations of the janitorial team and will ensure a safe and respectful work environment for all.

Key Responsibilities

• Directs and manages key operational functions
• Develops and maintains relationships of trust and engagement with on-site client
• Ensures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standards
• Implement processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focus
• Develops, monitors, and reports on operating costs within functional areas. Alerts key stakeholder(s) of cost and labor over run. Makes recommendations and implements solutions.
• Builds a culture of work safety and leads by example with one's own safe behavior
• Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
• Conducts regular operations staff / training meetings with all direct reports
• Manages budget and controls expenses effectively
• Uses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipment

Schedule

2nd Shift 4pm-12am (core hours) with some flexibility

Compensation

$50,000.00-$60,000.00 plus paid vacation and sick time, also includes medical, dental and vision insurance, 401K retirement plan

Skills and Qualifications

• Understanding of budgeting, labor and expense management with a basic understanding of financial and accounting practices
• Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
• Visionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team
• Highly motivated and results oriented
• Strong analytical and decision-making skills
• Ability to identify and solve complex problems
• High emotional intelligence
• Exceptional customer service
• Excellent oral and verbal communication skills
• Strong continuous improvement mindset
• Highly adaptable to changes in the work environment and competing demands

Education and Experience

• 5+ years of leadership experience leading a complex and diverse team. Janitorial, distribution services or other service-related industry experience preferred
• Demonstrated ability to provide leadership with responsibility for a decentralized and highly diverse workforce

Business Conduct

• Commits to behave in compliance with the company's values and Code of Conduct.
• Builds a culture of work safety and lead by example with one's own safe behavior.
• Ensures one's own compliance with the Company's published Operating Standards.
• Treats co-workers with respect and approaches conflict with positive intent and professionalism.
• Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made.

EEO Statement

Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.