Janitorial Quality Assurance Manager

ServiceMaster Residential Co; Carol Stream (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedules

Career Growth Opportunities

Paid Training

Employee-Focused Culture

Job summary

ServiceMaster Residential Co is seeking a Janitorial Services Quality Assurance Manager to uphold cleaning standards and ensure customer satisfaction. This role involves supervising the janitorial team and performing quality inspections on tasks such as sweeping, mopping, and restroom care.

The ideal candidate will have strong leadership and problem-solving skills, with a focus on teamwork and physical stamina to handle the demands of the job. Join us to contribute to a successful and supportive work environment.

Qualifications

• Prior experience as custodian, janitor, or housekeeper is a plus.
• Ability to stand, walk, lift up to 25 lbs., and perform physical tasks.

Responsibilities

• Supervise and guide janitorial staff, ensuring their support.
• Inspect work to ensure it meets rigorous cleaning standards.
• Perform hands-on cleaning tasks as needed.
• Maintain inventory of cleaning supplies and equipment.
• Oversee cleaning of key spaces to ensure a welcoming environment.

Skills

Attention to Detail

Leadership Experience

Physical Stamina

Problem-Solving Skills

Team Player Attitude

Job description

At ServiceMaster Clean, we recognize that quality is the foundation of our success. For over 60 years, we’ve delivered cleaner, healthier, and safer environments for our customers, and as a Janitorial Services Quality Assurance Manager, you’ll be a key leader in upholding those standards. Your leadership and attention to detail will ensure our team excels and our customers are consistently impressed.

Why You’ll Love Working Here

• Competitive Pay: Your expertise and leadership are rewarded.
• Flexible Schedules: We value your time and provide options to suit your life.
• Career Growth Opportunities: Chart your path to success with us.
• Paid Training: From day one, we invest in your growth and development.
• Employee‑Focused Culture: You’re not just part of a team—you’re part of a family that values your contributions and supports your success.

What You’ll Do

As the Janitorial Services Quality Assurance Manager, you’ll oversee and elevate the cleanliness of our customer facilities, ensuring every space meets the highest standards. Your responsibilities include:

• Leadership: Supervise and guide janitorial staff, ensuring they have the tools and support to excel.
• Quality Assurance: Inspect work to ensure it meets ServiceMaster’s rigorous cleaning standards.
• Hands‑On Cleaning: Step in to perform tasks such as sweeping, mopping, dusting, polishing, restroom care, and trash removal as needed.
• Supply Management: Maintain and monitor inventory of cleaning supplies and equipment.
• Facility Maintenance: Oversee the cleaning of key spaces, including lobbies, cafeterias, break rooms, and restrooms, to ensure a clean, welcoming environment.

What You Bring to the Team

• Attention to Detail: A sharp eye for quality and the ability to identify areas for improvement.
• Leadership Experience: Prior experience as a custodian, janitor, or housekeeper is a plus, but strong work ethic and willingness to learn are essential.
• Physical Stamina: Ability to stand, walk, lift up to 25 lbs., and perform physical tasks throughout the shift.
• Problem‑Solving Skills: Adapt to challenges and resolve issues with confidence and professionalism.
• Team Player Attitude: Contribute positively to a collaborative work environment, showing respect for coworkers and customers.

Why ServiceMaster Clean?

We’re more than a cleaning company—we’re a company that values people. Our team members are the heart of what we do, and we’re committed to creating an environment where you feel appreciated, supported, and empowered to succeed.