Janitorial Operations Lead

Columbia Hospitality, Inc.; Lexington (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

Blue Chip Inc. is hiring a Supervisor for Janitorial services at Macys Fayette Mall in Lexington, KY. This role involves overseeing the daily activities of cleaning staff, ensuring the cleanliness and orderliness of assigned facilities.

The ideal candidate will have strong supervision skills, knowledge of commercial cleaning procedures, and the ability to maintain effective working relationships with staff and public. Join us to enhance customer satisfaction through exceptional cleaning services.

Qualifications

• Knowledge of commercial cleaning operations and methods.
• Ability to supervise and organize staff work effectively.
• Skill in operating janitorial equipment and making minor repairs.

Responsibilities

• Lead and oversee daily work of cleaning staff.
• Develop work schedules and performance goals.
• Ensure adherence to safety and quality assurance programs.

Skills

Supervision

Communication

Equipment Operation

Decision Making

Job description

PRIMARY PURPOSE

To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.

ESSENTIAL RESPONSIBILITIES:

Ensure that new employees are properly oriented and are aware of performance requirements.

Plan, prioritize, assign, supervise and review the daily work of staff.

Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly – utilizing staff input.

Maintain a motivational and supportive working environment for staff.

Implement and support customer service goals.

Utilization of Q.A. Program to quantify personnel performance.

Utilization of Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.

Communication with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.

Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.

Follow-through on all requests for all routine and non-routine tasks.

Specifically responsible for proper use of products and equipment.

Performs other duties as assigned or directed by Account Manager or Operations Manager (this could include, but is not limited to, floor care – stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors).

QUALIFICATIONS

Knowledge of:

Operations, services and activities of a commercial cleaning program.

Safe work practices

Methods, procedures, materials and equipment used in commercial cleaning.

The use of toxic and non-toxic chemicals (per MSDS sheets).

Ability to:

Supervise, organize and review the work of lower level staff.

Operate powered and non-powered janitorial equipment.

Make minor repairs to commercial cleaning equipment.

Distinguish hazardous chemicals.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work including clients/customers and the general public.

Apply skills and knowledge necessary to:

• Make sound decisions
• Effectively interact and communication with others

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

• Walking, standing or sitting for extended periods of time
• Operating powered and non-powered equipment
• Bending, stooping, kneeling and lifting

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