Janitorial - Emerald Acres Sports Connection

The Sports Facilities Advisory & Management; Mattoon (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

Emerald Acres Sports Connection in Mattoon, IL is seeking a part-time Janitorial Team Member to maintain courts, offices and common areas, ensuring a clean, safe and welcoming environment for members and guests.

You will handle spills, restroom upkeep, trash removal, and routine cleaning, while delivering friendly guest service and supporting other departments as needed; sports-minded team members encouraged.

Qualifications

• Able to work with a wide variety of age groups.
• Flexible schedule including nights, weekends, holidays, and long hours.
• Excellent verbal and written communication.
• Detail oriented with strong organizational skills.
• Ability to multi-task and stay calm in busy environments.
• Respectful and friendly to athletes, guests and team members.
• Sports experience or interest to learn.

Responsibilities

• Maintain courts, office, and equipment as required
• Monitor for spills throughout the facility and clean as needed
• Clean all floor surfaces and glass in facility
• Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
• Clean all guest seating and lobby area
• Facility trash & recycles removal
• Provide courteous and friendly service to all guests with answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate Manager to resolve
• Assist other departments as necessary
• Complete special projects, daily assignments and other duties as directed by management

Skills

Guest service

Communication

Detail oriented

Multi-tasking

Flexible schedule

Sports interest

Job description

JANITORIAL TEAM MEMBER - Emerald Acres Sports Connection

MSC SFM, LLC

LOCATION: Mattoon, IL

DEPARTMENT: MAINTENANCE

REPORTS TO: FACILITY MAINTENANCE MANAGER

STATUS: PART-TIME

ABOUT THE COMPANY:

Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.

Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Janitorial Team Member will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility, while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Maintain courts, office, and equipment as required
• Monitor for spills throughout the facility and clean as needed
• Clean all floor surfaces and glass in facility
• Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
• Clean all guest seating and lobby area
• Facility trash & recycles removal
• Provide courteous and friendly service to all guests with answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate Manager to resolve
• Assist other departments as necessary
• Complete special projects, daily assignments and other duties as directed by management

MINIMUM QUALIFICATIONS:

• Can work well with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and well-being of others
• Have sports experience or an interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to successfully complete our Utility Vehicle training program