Janitorial Crew Lead

KBS - Kellermeyer Bergensons Services, LLC; Hadley (MA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Affordable limited medical insurance

401(k) enrollment with company matching

Quick Pay – access to earned pay early

Perkspot discount program

Job summary

KBS - Kellermeyer Bergensons Services, LLC in Hadley, MA, is offering a full-time position for a Janitorial Crew Lead. In this role, you'll manage site crew tasks, interact with clients for customer service, and motivate your team to ensure effective daily operations. The ideal candidate should have janitorial operations experience and at least 1-3 years in a supervisory role. Join us for competitive pay starting at $15.00 per hour and various benefits, including medical insurance and a 401(k) plan.

Qualifications

• Experience in janitorial operations and distribution center environment strongly preferred.
• 1–3 years in a lead or supervisory role.
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Perform site crew tasks and ensure crew tasks are executed.
• Interact with the client to provide prompt customer service.
• Provide direction and task coordination for assigned crew.

Skills

Janitorial operations experience

Supervisory skills

Customer-service orientation

Ability to motivate team members

Job description

Join a fast‑paced, growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has an immediate full‑time opportunity to join our Janitorial Services Team as a Janitorial Crew Lead. If you want to move your career at an accelerated pace and be part of an exciting, dynamic, and growing team with leadership opportunities in a fast‑paced environment, then this is the job for you!

About KBS

KBS is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—to maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Starting Pay: $15.0 per hour
Shifts Available: 1 Shift

Position Summary

• The Crew Lead performs site crew tasks and ensures crew tasks are fully executed at the site.
• Interact with the client to provide professional and prompt customer service as needed.
• Provide direction and task coordination for assigned crew.
• Ensure crew members understand and are knowledgeable of their responsibilities under each policy.
• Collaborate with crew to ensure coordination and successful execution of daily operations and resolve deficiencies in a timely manner.
• Assist Supervisor or Zone Manager with new hires, training, interviews, and training support.
• Provide clarity and support so team members have the information and tools to do their jobs effectively.
• Motivate the crew; interact regularly with crew members to provide support and lead by example.

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred.
• 1–3 years in a lead or supervisory role.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may be in Spanish where state required).
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
• Customer‑service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner.

Benefits

• Affordable limited medical insurance (Coterie) with virtual access to US board‑certified physicians.
• 401(k) enrollment with company matching at one year and 1000 hours.
• Quick Pay – voluntary benefit allowing employees to access a portion of their pay prior to the scheduled payday.
• Perkspot discount program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics.

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status, or any other protected class. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.