Janitorial Area Manager 2nd Shift - Florence

TC Services LLC

Florence (SC)

On-site

USD 53,000 - 58,000

Full time

14 days+

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Benefits offered by this job

Salary

IRA match

PTO

Company vehicle

Paid professional development and培训

Opportunities for advancement

Job summary

TC Services is seeking a Janitorial Area Manager based in Florence, SC with occasional travel to neighboring states. The role focuses on managing relationships with supervisors, employees, and clients, ensuring a positive working relationship and smooth cleaning operations.

You will lead a team, train staff, and drive process improvements while maintaining excellent service quality. Strong communication and willingness to travel are essential; janitorial experience is a plus but not required.

Qualifications

Strong verbal and written communications skills.
Excellent listening, negotiation, and presentation abilities.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
Some travel required for this role.
Some cleaning may be required for this role.

Responsibilities

Oversee customer accounts and provide the best cleaning experience; apply product knowledge to meet client needs.
Collaborate cross-functionally with supervisors and staff to keep clients satisfied and engaged.
Ensure delivery to customers by facilitating proactive service delivery of cleaning.
Develop supervisor relationships and guide daily routines; support professional development.

Skills

Verbal communication

Written communication

Listening

Negotiation

Presentation

Multitasking

Stakeholder mgmt

Travel readiness

Cleaning duties

Job description

Job Opportunity: Janitorial Area Manager in Florence, SC (With some travel to the NC, GA, and VA areas)

TC Services is looking for an Area Manager to join our team based out of the Florence, SC area. This person will operate as a primary liaison for multiple accounts. The focus of this vital role is to manage the relationships with supervisors, employees as well as the clients by creating a positive working relationship. The area manager is responsible maintaining a solid working team as well as building additional team members in the mix for addressing client issues and responding to questions. The ideal candidate will be constantly training and improving processes with their team.

This position requires good verbal and written communication skills. Experience in janitorial field is a plus but not necessary. Working experience in floors, carpets, and janitorial work is a plus but not needed. Working with customers and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities

Oversee customer accounts – Providing the best overall cleaning experience for our customers. This includes product knowledge and processes to assist customers in their needs
Collaborate cross-functionally – Work closely with the supervisors and employees to keep the clients satisfied and engaged with services
Ensure delivery to customers - Facilitate successful proactive delivery of services to all customers
Supervisor relationships- Develop relationships with existing supervisors and help guide their daily routines. This will include professional development of all supervisors and employees

Requirements

Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Some travel required for this role
Some cleaning may be required for this role

About TC Services

TC Services is a nationally certified CIMS GB/Honors janitorial service dedicated to providing our customers with the best customer service and cleaning service as possible. TC Services is a pro-active company that continually stays on the cutting edge of the industry through knowledge and research. We provide a necessary service to our customers while providing much needed income for our employees.

Our employees enjoy a work culture that promotes open communication and a positive moral with each member of our team!

Benefits