Jail Transitions Case Manager

Bridgeways; Everett (WA); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, vision insurance

401k with employer contributions

Employer-paid benefits (mental health,

Teledoc health coverage

Job summary

Bridgeways is seeking a Jail Transition Case Manager in Everett, WA to help individuals reintegrate after jail release. This full-time role focuses on housing, employment, mental health, and substance use resources, coordinating with law enforcement and social services to reduce recidivism.

The position requires a bachelor’s degree in a related field (master’s preferred) and at least two years of case management or criminal justice experience.

Qualifications

• Bachelor’s degree in social work, psychology, criminal justice, or related field; Master’s degree preferred.
• At least two years’ experience in case management, social services, or criminal justice.

Responsibilities

• Conducts comprehensive assessments of clients’ needs, including risk factors, strengths, and areas requiring support.
• Develops, implements, and updates personalized transition plans addressing housing, employment, education, and health care needs.
• Connects clients with housing, job training, mental health services, and substance abuse treatment, and assists with documentation for benefits.
• Maintains ongoing case management with regular follow-ups and progress monitoring.
• Advocates for clients to ensure access to services from agencies and community organizations.

Skills

Interpersonal skills

Communication skills

Knowledge of community resources

EMR software

Crisis management

Problem solving

Criminal justice knowledge

Education

Bachelor’s degree in social work, psychology, criminal justice, or related field

Master’s degree preferred

Tools

Electronic Medical Records (EMR)

Job description

Description

SUMMARY

Responsible for facilitating the successful reintegration of individuals exiting the jail system into the community. This role provides support, resources, and guidance to clients, helping them navigate challenges related to housing, employment, mental health, and substance use. The Jail Transition Case Manager will work collaboratively with various stakeholders, including law enforcement, social services, and community organizations, to promote a smooth transition and reduce recidivism.

Position

Full-time

Pay

$27.65 - $29.70/ hour

Benefits

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $39 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurances available.
• 401k with immediate vesting and employer contributions of 3% gross salary following 1 year of service.

100% Employer Paid Benefits

• Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working <30 hrs/week)
• Vision, prescriptions, and entertainment discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains a reliable attendance record and adheres to scheduling requirements based on business and clients’ needs.
• Conducts comprehensive assessments of clients’ needs, including risk factors, strengths, and areas requiring support.
• Develops, implements, and updates personalized transition plans that address housing, employment, education, and health care needs.
• Connects clients with community resources such as housing assistance, job training programs, mental health services, and substance abuse treatment, and assists in obtaining necessary documentation for applicable benefits.
• Maintains ongoing case management with regular follow-ups and progress monitoring, adjusting transition plans as necessary.
• Provide appropriate crisis intervention and support to clients facing challenges during their transition period.
• Advocates on behalf of clients to ensure they receive necessary services and support from various agencies and community organizations.
• Facilitates groups or meetings with clients or partners on life skills, job readiness, and personal development.
• Understands and practices safekeeping of client‑protected health information per Bridgeways’ HIPAA policies and procedures, utilizing Bridgeways’ Electronic Medical Record system in a timely and accurate manner to ensure compliance.
• Represents Bridgeways in community and regional activities, committees, and work groups as requested.

Requirements

QUALIFICATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in social work, psychology, criminal justice, or a related field (Master’s degree preferred) or equivalent experience.
• Minimum two years’ experience working in a case management, social services, or criminal justice (criminal justice system preferred).

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand broad conceptual terms and specify fine details of concepts used in developing and implementing program, policies, and procedures.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Washington State Driver’s License.
• Requirement to pass Background check in accordance with Customer Guidelines and Requirements.
• Must be authorized to work in the United States.
• Certified Case Manager, Mental Health First Aid, Peer Counselor certification are a plus.

OTHER SKILLS AND ABILITIES

• Strong interpersonal and communication skills with ability to build rapport and trust with diverse populations.
• Knowledge of community resources and services related to reentry.
• Ability to learn and utilize electronic medical records for confidential and safe record-keeping that conforms to agency requirements.
• Ability in problem-solving and crisis management.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to walk and climb stairs or balance.
• The employee is occasionally required to stand, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee works in an office space provided in either an administrative office environment or clinical facility environment.
• The noise level in either work environments is usually moderate.
• The employee also performs work in the community, to other social service and governmental agencies, and to locations where individuals experiencing homelessness congregate and live, including locations that are not suitable for human habitation.

As a social enterprise, we take pride in fostering a supportive and inclusive environment. Whether through stable housing, meaningful employment, or welcoming spaces that celebrate diversity, our work is rooted in compassion and a deep commitment to equity.

We believe everyone deserves fair treatment, access, and opportunity regardless of identity, background, or circumstances. We are dedicated to breaking down barriers and advocating for the resources that empower people to meet their goals.

This is not just what we do—it’s who we are.