JADOCS Systems Administrator I

Trace Systems Inc.; South Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

Trace Systems Inc. is seeking a JADOCS Systems Administrator I at Shaw AFB, SC. The role involves management and maintenance of IT systems, requiring a Top Secret clearance and US Citizenship due to the contract's nature.

The ideal candidate will handle all aspects of system administration, perform technical troubleshooting, and manage server systems while ensuring optimal performance and security.

A minimum of 2 years of relevant experience and a High School Diploma/GED are essential for this position.

Qualifications

• Active US Government issued Top Secret clearance SCI.
• US Citizenship is required due to contract requirements.
• 2+ years performing administrative maintenance on JADOCS servers.

Responsibilities

• Manage IT systems and services maintenance.
• Install, patch, and repair software and hardware.
• Provide Tier 2 technical support.
• Monitor systems for faults and troubleshoot issues.

Skills

Technical support

System troubleshooting

Software installation

Server management

Monitoring tools

Education

High School Diploma or GED

Tools

Monitoring and analysis tools

JADOCS systems

Job description

JADOCS Systems Administrator I

Location: Shaw AFB, SC

This position is pending contract award.

Job Responsibilities

• Support the day-to-day management, operation, maintenance and administration of communications and IT systems and services in production, development, exercise and training environments. Preventive, remedial, and corrective maintenance shall be performed to ensure equipment and/or systems are in full operating condition as described by the equipment manufacturer without degradation of service.
• Install, patch, upgrade, tune, optimize and repair hardware and software (including operating systems, applications and databases) to maintain optimal performance;
• O&M of equipment and/or systems up to and including their demarcation points, and shall coordinate with, and assist external entities (other governmental agencies or contractors) in troubleshooting beyond their demarcation point during outages and troubleshooting, as required;
• Establish a trend analysis program to ensure equipment, systems and services meet minimum operational availability, reliability and survivability requirements, (including backup and recovery of end-to-end systems.
• Identify hardware, software and/or service shortfalls and provide optimization recommendations to the government technical representative.
• Schedule, coordinate, perform and record Preventive Maintenance Inspections (PMIs) on the communication and IT systems and associated hardware IAW the original equipment manufacturer’s manuals (and/or government technical orders, as applicable) and USAFCENT Special Instructions- Communications (SPIN-C);
• Perform unscheduled maintenance when equipment repairs and/or service restoration is required;
• Monitor equipment and systems for indications of warnings, faults, alarm conditions and outages; and provide component and system fault isolation, diagnostics, troubleshooting and restoration services;
• Troubleshoot until the source of the condition, degradation or outage is identified, and implement corrective actions and repairs to restore affected equipment, systems or services to full operational capability;
• Design, write, modify and implement software programs/applications;
• Develop “glue-ware” to support operational client applications and security patches;
• Provide Tier 2 technical support;
• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services;
• Manage and administer user accounts, profiles and access;
• Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment;
• Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance;
• Provide technical assistance for assigned projects;
• Provide desktop, server and software application integration support;
• Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems;
• Other Duties as Required.

Minimum Qualifications

• Active, in-scope US Government issued Top Secret clearance SCI with eligibility.
• Due to the nature of the work and contract requirements, US Citizenship is required.

General Experience

• 2+ years performing administrative maintenance on JADOCS servers operating at an AOC, SPO, or an AFCENT reviewed and CO approved equivalent organization;
• DoDM 8140 IAT Level 2 (Security+) or higher; and Microsoft Certified Solution Associate (MCSA) or equivalent certification.

Education

• High School Diploma or GED.

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.