J.P. Morgan Wealth Management - Supervisory Manager - Charlotte, NC

Testing Site - JPMC; Charlotte (NC); On-site; USD 130,000 - 180,000; Full time

Job summary

J.P. Morgan Wealth Management seeks a Supervisory Manager to oversee a territory of Financial Advisors, ensuring high-quality reviews and regulatory compliance. You will lead risk-based account reviews, mentor staff, and collaborate with senior leadership to address issues and drive performance.

The role requires strong leadership, analytical skills, and the ability to travel up to 50% to service diverse client needs across markets.

Qualifications

• Minimum of 5 years in a principal capacity and 2 years in securities supervision or risk within retail investments.
• Proficient knowledge of regulations, fiduciary oversight, and financial planning strategies.
• Must hold FINRA Series 7 and at least one of Series 66/63/65 or 9/10 licenses and life/health insurance licenses.
• Willingness to engage directly with clients and advisors.
• Ability to travel up to 50%.

Responsibilities

• Monitor and analyze progress of account and book reviews and staff productivity.
• Escalate issues to senior leadership and coordinate with Disciplinary Action Forum as needed.
• Ensure staff understand duties and adapt to regulatory changes.
• Develop expertise in securities rules and refine review rules accordingly.
• Supervise staff development, conduct performance evaluations, and participate in recruiting.

Skills

Regulatory oversight

Risk analysis

Leadership

Client engagement

Executive communication

Decision making

Education

Bachelor's degree preferred

Job description

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs.

As a Supervisory Manager in Chase Wealth Management, you will exhibit leadership and operational expertise when performing designated supervisory duties to oversee a territory of Financial Advisors. You will be responsible for managing complex, high risk escalations from end-to-end and outreach to executive level stakeholders.

Job Responsibilities:

• Monitor and analyze the progress of active account and book reviews, as well as staff productivity.
• Identify opportunities to address issues, risks, and exposures, and engage senior leadership to take action on identified issues.
• Ensure the team fully understands their responsibilities to perform high-quality work and adapt to the changing regulatory environment.
• Comprehend system logic used in conducting risk-based reviews and further develop and refine rules based on prior findings.
• Review, draft, or update desktop procedures as needed, and effectively communicate changes to team members.
• Develop subject matter expertise in securities rules and regulations through knowledge acquisition, research, and training.
• Implement account reviews to monitor the ongoing suitability of investments and activities in client accounts.
• Conduct Advisor book reviews to identify trends or patterns requiring further review that may impact multiple customers.
• Identify and escalation potential issues to appropriate parties for further action.
• Collaborate with the Sales Practice Review team to escalation potential issues to the Disciplinary Action Forum.
• Supervise the development and mentoring of staff at varying levels of expertise; assess staff performance; prepare and deliver performance evaluations; and participate in recruiting, interviewing, retaining, and recommending pay actions for staff.

Required Qualifications, Capabilities, and Skills:

• Minimum of 5 years of experience in a principal capacity and 2 years of experience within the securities investment industry supervision, compliance, or risk capacity, in retail investments.
• Proficient knowledge of regulations, BI requirements, fiduciary oversight, and financial planning strategies.
• Eagerness to engage directly with clients and advisors.
• Must hold FINRA Series 7 and one or more of the following licenses: FINRA Series 66 (63/65), 9/10 (4,24,53). appropriate State Life & Health Insurance license. Additional licensing requirements must be met within 120 days of hire.
• Competent knowledge of relevant securities rules, regulations, guidelines, securities products, and industry practices.
• Strong critical thinking, analytical research, and quantitative skills with the ability to provide clear, concise, and timely resolution to issues.
• Excellent written and verbal communication skills, including the ability to communicate with all levels of management.
• Exceptional time management, risk analysis, proven judgment, problem-resolution and decision-making skills.
• Ability to understand new investment products, Advisor/Banker compensation plans, and firm-wide policies and procedures to conduct reviews.
• Ability to build relationships across business functions to obtain necessary information for conducting reviews.
• Ability to travel 50% of the time.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s Degree preferred.
• Experience as a Supervisory or Compliance professional preferred.
• Advanced knowledge of FINRA, MSRB, and SEC rules and regulations.
• Experience working alongside Advisors preferred.
• Bilingual Spanish