Ivy+ Career Link Program Manager

Ivy Tech Community College; Goshen (IN); On-site; USD 55,000 - 56,000; Full time

Benefits offered by this job

Health & Wellness

Retirement plan

Paid time off

Tuition assistance

Professional development

Job summary

Ivy Tech Community College in Indiana seeks a Career Link Program Manager to lead the development and delivery of contract training, open enrollment courses, and related services. You will recruit and supervise faculty and staff, coordinate with offices across campus, and ensure timely project execution and quality outcomes.

This role requires at least three years of related experience, two years of supervisory experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• Three years of related experience in business, industry, training, or a related activity.
• Two years of supervisory experience.
• Excellent oral and written communication, interpersonal and organizational skills.
• Ability to manage multiple tasks with conflicting priorities.
• Commitment to teamwork and diverse perspectives.

Responsibilities

• Design and assist in development of training, programs, and services for contracts, customized training, and open enrollment.
• Hire and manage faculty and staff for program fulfillment.
• Collaborate with campus departments to ensure timely execution of programs and invoicing.
• Maintain project documentation and records in CRM and student management systems.
• Coordinate facilities, materials, and equipment for service delivery.
• Support marketing to promote programs and services.
• Track employer and student feedback and outcomes.

Skills

Supervisory experience

Oral and written communication

Project management

Team leadership

Microsoft Office

Tools

Microsoft Office

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION: The Ivy+ Career Link Program Manager is responsible for the fulfillment of programming, and services to meet the needs of business, industry, non-profit organizations, and the public. Work collaboratively with Ivy+ Career Link EmployerConsultants, Campus Chancellors, Vice Chancellors, program chairs and faculty to successfully implement metrics tied to employers, employees and College outcomes and ensure services and products exceed customer and College expectations.SUPERVISION RECEIVED: Vice Chancellor, Ivy+ CareerLinkSUPERVISION GIVEN: Determined by Local LeadershipCLASSIFICATION: E-1COMPENSATION: $55,000-56,000MAJOR RESPONSIBILITIES:Design, assist in or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses.Identify, hire, and manage appropriate faculty and staff for fulfillment of courses and programs.Work closely with the Business Office, Academic Affairs, Testing Center, Student Success and Student Services personnel, e.g., Admissions, Advisors, deans and faculty, to ensure quality programming and collaboration in program development and future course offerings.Work with other College departments to ensure timely execution of programs, for example, Finance for invoicing of contracts, bookstore for materials ordering, etc.Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates.Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services.Work with Marketing to create materials and market programs and services.Work with areas of Ivy+ Career Link to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations).Maintain records of projects and other student/employer information in customer (CRM) and student management system (e.g. Salesforce, Banner, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.Manage and coordinate aspects of the Achieve Your Degree (AYD) program.Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners like Department of Workforce Development.Participate in training and professional development as needed.Responsible for monitoring the use of division funds for program delivery.Work with Ivy+ Career Link Employer Consultants to establish employer contract, open enrollment, and campus training priorities.This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, andprofessional standards.EXPERIENCE AND EDUCATION:A minimum of three (3) years related experience in business, industry, training, or a related activity with financial acumen.Must have two (2) years of supervisory experience.Must have intermediate knowledge of Microsoft Office Products.Must exemplify commitment to an environment where team members feel valued, respected and supported.Must demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences.Must be passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.Demonstrated skills and abilities to concurrently manage numerous tasks, some with conflicting priorities required.Must have excellent oral and written communication, interpersonal, and organizational skills.Commitment to student learning outcomes and staff development required.Must be able and willing to travel to and from professional development or statewide activities.Ability to work within an entrepreneurial framework and scale a large project required.Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork‑Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.