IVF Case Manager

US Fertility; Menlo Park (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

Join a forward-thinking company dedicated to building families through compassionate care. As an IVF Case Manager, you'll play a crucial role in guiding patients through their fertility journey, providing essential education, and coordinating treatment protocols. This dynamic position offers the chance to work in a fast-paced environment where your contributions can truly change lives. With a focus on personal and professional growth, this is an exciting opportunity to be part of a team that values integrity, communication, and collaboration. If you're ready to make a difference, we want to hear from you!

Qualifications

• Current California RN or LVN license and CPR Certification required.
• Experience with EMR and scheduling software preferred.

Responsibilities

• Manage IVF patient cases and provide education on treatments.
• Coordinate pre-cycle testing and treatment calendars.
• Assist physicians and ensure positive team interactions.

Skills

Patient Education

Communication Skills

Case Management

Team Player

Flexibility

Education

California RN or LVN license

CPR Certification

Tools

Electronic Medical Records (EMR)

Scheduling Software

Job description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Reproductive Science Center of the San Francisco Bay Area continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families, offers stimulation, challenge, and personal reward.

RSC is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing case management services for fertility treatments.

We are seeking an IVF Case Manager at our Menlo Park offices, will train at the Los Gatos office. Monday-Friday 8:30A-5P, weekend/holiday rotation.

PAY RANGE: $40-$45 per hour.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Fertility Case Manager is responsible for:

• Complete Case Management of patients using IVF in their journey to build a family.
• Mapping out pre-cycle testing, projected treatment calendars and education schedules.
• Patient Education, including the IVF/Fertility preservation process, genetic testing/screening, medication actions and patient self-injection education.
• Actively managing patient’s treatment protocols and next steps.
• Explaining available technologies/tests to help the patient make treatment decisions.
• Phone/portal triage of patient medical complaints and advice and/or action.
• Charting in EMR and scheduling in electronic scheduling program.
• Assisting physicians with procedures.
• Positive interaction with all team members.

What You'll Bring:

• Current California RN or LVN license.
• Current CPR Certification required.
• Computer literate. Experience with electronic medical records (EMR) and scheduling software preferred.
• Ability to travel between local offices and work some regularly scheduled weekends and holidays.
• Personal integrity, flexibility, self-starter, organized, team player, diversity tolerance and excellent communication skills.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

At Reproductive Science Center of the San Francisco Bay Area, we promote and develop individual strengths in order to help staff grow personally and professionally. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description.