ITSM Analyst (SNOW) - Global Industrial

USA MOT Motion Industries, Inc.; Alton (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Motion Industries is seeking a Systems Administrator II to design, implement, and maintain enterprise IT infrastructure across Windows and Linux servers, VMware ESX, AD, and O365. The role supports development and 3rd‑level endpoint tasks, with a focus on high‑level problem solving and cross‑platform collaboration.

Typical responsibilities include server administration, platform diagramming, BC planning, and complex troubleshooting.

Qualifications

• Typically requires a bachelor's degree and 3–5 years of related experience or an equivalent combination.
• Comprehensive hands-on knowledge of Windows and/or Linux operating systems (OpenShift preferred).
• Experience with VMware virtualization technology and O365 products.

Responsibilities

• Maintains IT hardware, software, OS, and applications.
• Performs Windows and/or Linux server administration.
• Troubleshoots general IT issues with defined parameters.
• Provides O365 support and administration.
• Handles VMware maintenance and configuration.
• Assists with maintenance of multiple application packages.
• Develops and maintains platform diagrams and network documentation.
• Ensures Business Continuity plans remain viable.
• Provides tier 3 troubleshooting as required.
• Creates and manages system permissions and user accounts.
• Performs other duties as assigned.

Skills

Windows OS

Linux OS

VMware

O365

Active Directory

Group Policy

Scripting (PowerShell, Linux shell)

Cloud concepts (IaaS/PaaS/SaaS)

Troubleshooting

Education

Bachelor's degree

Tools

PowerShell

Linux shell

VMware vSphere

O365 admin tools

AD tooling

GPMC (Group Policy Management Console)

Job description

SUMMARY: Under general supervision, the Systems Administrator II assists with the design, implementation, maintenance, and primary support of Intel platforms within Motion's enterprise technology environment. This includes Windows and Linux servers, VMware, ESX infrastructure, storage, Active Directory, O365, development support & planning of systems and applications infrastructure, and 3rd-level endpoint support as needed. This role requires strong knowledge of server and desktop processing/operating systems that enables them to work at the highest level of all computer operations phases. This role handles complex problems across multiple technology platforms. You must be eligible to work in the US without visa sponsorship.

JOB DUTIES

• Maintains essential IT hardware, software, operating systems, applications, etc.
• Performs Windows and/or Linux server administration.
• Helps employees to access technical resources by troubleshooting general IT issues with well-defined parameters.
• Provides support and administration for all O365 related products.
• Performs VMware maintenance and configuration.
• Assists with the maintenance and support of multiple application packages.
• Help in upgrading, installing, and configuring application software and hardware.
• Develops and maintain platform diagrams and network documentation.
• Ensures Business Continuance plans remain viable and meet company goals.
• Provides tier 3 troubleshooting as required.
• Creates and manages system permissions and user accounts.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Comprehensive hands-on knowledge of Windows and/or Linux operating systems (Open shift preferred). A good foundation in a range of programming languages with strong problem-solving skills to analyze complex and large-scale distributed systems. Experience with VMware virtualization technology. Experience with O365 products. Experience with Active directory and Group Policy. Scripting (Linux shell, PowerShell). Experience with of various IT infrastructure hardware (servers, switches, SAN fabric, and mid-range platforms. Strong problem determination skills and ability to work under pressure are essential to this job. Ability to communicate effectively with project managers, business analysts and testers. Knowledge/experience of cloud architecture methodologies including IaaS, PaaS, and SaaS. Experience resolving recovery procedures and experience working with basic operating systems and systems performance-monitoring tools. Experience with and knowledge of IT infrastructure such as servers, routers, switches, LAN, firewalls, security updates, etc.

PHYSICAL DEMANDS

None required.

LICENSES & CERTIFICATIONS

None required.

SUPERVISORY RESPONSIBILITY

No Supervisory Responsibility

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.