ITS Project Manager

University of New England; Portland (ME); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health and dental plan options

Up to 8% retirement plan match

Generous leave time and holidays

UNE tuition waiver for employees and/​

Dependents tuition waiver (1 year)

Job summary

University of New England (UNE) is seeking an ITS Project Manager to coordinate, plan, and deliver technology initiatives within the ITS enterprise portfolio. This role partners with business owners, functional stakeholders, technical teams, and vendors to define scope, develop and manage integrated project plans, coordinate dependencies, and support successful go-lives and adoption.

The ITS Project Manager applies ITS project delivery standards, provides transparent status reporting, and

Qualifications

• Progressive experience managing technology projects, typically five to seven years.
• Working knowledge of project management methodologies, tools, and best practices (PMI, Agile, or hybrid).
• Excellent communication, facilitation, and interpersonal skills, with the ability to work effectively with technical and nontechnical stakeholders.
• Experience coordinating vendor deliverables and working with third‑party partners.

Responsibilities

• Lead end-to-end delivery of assigned projects, including project chartering, planning, execution, go-live readiness, and post go-live stabilization.
• Define project scope, requirements, success metrics, and acceptance criteria with sponsors and business owners.
• Develop and maintain integrated project plans, including milestones, dependencies, resourcing needs, and critical path activities.
• Coordinate work across ITS teams and business units to ensure deliverables are completed on schedule and aligned to standards.
• Support release and deployment planning, cutover coordination, and post-implementation review to improve delivery outcomes.

Skills

Project management

Communication

Vendor coordination

Stakeholder collaboration

Education

Bachelor’s degree in information technology, business administration, or related field

Tools

PMI methodologies

Agile

Hybrid delivery

Job description

The ITS Project Manager coordinates, plans, and delivers technology initiatives assigned through the Information Technology Services ( ITS ) enterprise portfolio. This role partners with business owners, functional stakeholders, technical teams, and vendors to define scope, develop and manage integrated project plans, coordinate dependencies, and support successful go-lives and adoption. The IT Project Manager applies ITS project delivery standards, provides transparent status reporting, and escalates risks and decisions to ensure projects are completed on time, within scope, and within approved budget parameters.

About the University of New England

UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands‑on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health‑care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits
  • UNE tuition waiver for employees, spouses, and domestic partners.
  • UNE tuition waiver for dependents of employees with 1 year of full-time service.
    • 50% tuition reduction if less than 1 year of full-time service.

Project Delivery and Portfolio Execution

• Lead end-to-end delivery of assigned projects, including project chartering, planning, execution, go-live readiness, and post go-live stabilization.
• Define project scope, requirements, success metrics, and acceptance criteria with sponsors and business owners.
• Develop and maintain integrated project plans, including milestones, dependencies, resourcing needs, and critical path activities.
• Coordinate work across ITS teams and business units to ensure deliverables are completed on schedule and aligned to standards.
• Support release and deployment planning, cutover coordination, and post-implementation review to improve delivery outcomes.

Stakeholder Engagement, Communications, and Collaboration

• Establish and maintain strong working relationships with executive sponsors, functional owners, technical staff, and external partners.
• Develop and execute communication plans appropriate to project scope and risk, ensuring timely, clear updates to stakeholders.
• Facilitate project meetings, working sessions, and decision forums; document outcomes and action items and drive follow-through.
• Promote partnership between ITS and business units, ensuring solutions are co-designed with users and impacted stakeholders.

Risk, Issue, and Change Control Management

• Maintain project risk, issue, decision, and action ( RIDA ) tracking and ensure mitigation plans are developed and executed.
• Manage project scope and change control processes, documenting impacts to timeline, budget, resources, and outcomes.
• Identify and elevate risks, resource constraints, and decisions required to leadership and governance groups.

Organizational Change Management and Adoption Support

• Partner with organizational change management and training resources to complete impact assessments, readiness checkpoints, and training and support plans.
• Support business process discussions within project scope to ensure implementation aligns with agreed processes and improves the user experience.
• Coordinate adoption and go‑live support activities, including communications, job aids, and stabilization support as needed.

Vendor Coordination and Delivery Management

• Coordinate vendor activities, deliverables, and timelines for assigned projects; facilitate vendor status meetings and issue resolution.
• Support procurement and contract-related project activities by providing project inputs and ensuring vendor deliverables align with scope and schedule.

Tools, Standards, and Continuous Improvement

• Use ITS‑approved project management tools to maintain accurate project plans, status reports, and documentation (for example Smartsheet or similar platforms).
• Apply ITS templates and standards for project governance, documentation, and reporting; contribute feedback to improve project practices over time.
• Maintain accurate project status, financial tracking (as applicable), and forecasting information to support portfolio reporting and resource planning.

Additional Responsibilities

• Participate in special projects and perform other duties as assigned.

Qualifications

Bachelor’s degree in information technology, business administration, or a related field, or equivalent combination of education and experience.

• Progressive experience managing technology projects, typically five to seven years, including cross-functional initiatives.
• Working Knowledge of project management methodologies, tools, and best practices (for example PMI , Agile, or hybrid approaches).
• Demonstrated ability to develop realistic project plans, manage dependencies, and deliver results on schedule.
• Excellent communication, facilitation, and interpersonal skills, with the ability to work effectively with technical teams and nontechnical stakeholders.
• Proven ability to manage risks, issues, and scope changes, and to elevate decisions appropriately.
• Experience coordinating vendor deliverables and working with third‑party partners.

Preferred

• Project management certification such as PMP or equivalent credential.
• Experience in higher education or a similarly complex, mission‑driven organization.
• Experience supporting organizational change management activities, communications, and training coordination.
• Familiarity with service management practices ( ITIL or ITSM ) and with portfolio or project management platforms.

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services, or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.

Additional Note

This position is not eligible for H-1B visa sponsorship.

Anticipated Pay Range

Anticipated Pay Range $90,000 - $95,000

Posting Number

Posting Number 2022PS0813P

Open Date

Close Date

Open Until Filled Yes

Supplemental Questions

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