ITS: International Transportation Services

its-inc; El Paso (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

its-inc is seeking a Trucking Operations Manager in El Paso, Texas, to lead and train our dispatch and planning team. This role is focused on enhancing operational excellence, improving planning strategies, and ensuring that execution standards are consistently met.

The ideal candidate will have a strong background in trucking operations, proven experience in leading dispatch or planning teams, and advanced skills in MCLEOD and Excel. Join us to build scalable processes and drive performance improvements across our operations.

Qualifications

• Strong background in trucking operations, dispatch, and load planning.
• Proven experience leading or mentoring dispatch/planning teams.
• Advanced Excel skills for analysis, tracking, and performance reporting.

Responsibilities

• Train, coach, and develop dispatchers and load planners.
• Establish and enforce best practices in dispatch and planning.
• Monitor operational KPIs and drive performance improvements.

Skills

Trucking operations

Dispatch management

Load planning

Leadership

Excel

Tools

MCLEOD

Job description

We’re seeking a Trucking Operations Manager to lead, train, and elevate our dispatch and planning team. This role is focused on developing operational excellence, improving planning strategies, and ensuring consistent execution standards across dispatch.

Key Responsibilities:

• Train, coach, and develop dispatchers and load planners
• Establish and enforce best practices in dispatch and planning
• Oversee planning quality, routing logic, and load optimization decisions
• Monitor operational KPIs and drive performance improvements
• Provide guidance on complex planning scenarios and escalations
• Build scalable processes, SOPs, and performance frameworks
• Partner with leadership to improve efficiency, cost control, and service levels

Requirements:

• Strong background in trucking operations, dispatch, and load planning
• Proven experience leading or mentoring dispatch/planning teams
• Advanced MCLEOD experience
• Advanced planning and dispatch expertise (core requirement)
• Advanced Excel skills (analysis, tracking, performance reporting)
• Strong leadership, coaching, and team development skills
• Ability to design processes and improve operational workflows
• Strategic thinker with hands‑on industry knowledge