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A technology solutions company is currently looking for an ITIL Process Lead to manage ITIL-based Availability & Capacity Management processes with 24x7 coverage. The role involves developing and maintaining the Capacity plan, monitoring compliance with Capacity targets, and implementing process improvements. Candidates should possess strong experience in ITIL processes and a deep understanding of IT environments. This position offers the opportunity to play a pivotal role in enhancing service delivery and capacity management.