Item Master Data Specialist

Onward Reserve; Atlanta (GA); On-site; USD 50,000 - 65,000; Full time

Job summary

Onward Reserve, based in Atlanta, is seeking a detail-oriented candidate for a role focusing on item setup and data governance in their ERP system. The successful applicant will be responsible for ensuring data accuracy across various platforms, including Shopify, while collaborating across departments to strengthen operational efficiency.

The ideal candidate will possess experience in ERP systems, excellent data management skills, and a commitment to accuracy. The position offers a competitive salary and benefits.

Qualifications

• Experience working in an ERP environment like Business Central, NetSuite, or SAP.
• Strong attention to detail and commitment to data accuracy.
• Ability to follow strict data standards and governance rules.

Responsibilities

• Create and maintain item master records.
• Ensure item data flows correctly to Shopify and other systems.
• Perform routine audits of item data for inconsistencies.

Skills

Attention to detail

Data accuracy

Cross-functional collaboration

Proficiency with Excel

Tools

ERP Systems

Shopify

Job description

Overview

Onward Reserve, founded in 2012 by TJ Callaway, is a lifestyle brand inspired by the appreciation of life’s authentic moments and a commitment to quality. Combining hospitality with unique apparel and gifts, the company creates an exclusive retail experience both in its brick‑and‑mortar stores and online. Their product offerings encompass original artwork on t‑shirts, tailored sportswear, coats, ties, and luxury gifts. Onward Reserve is dedicated to providing customers with exceptional service and curated, high‑quality products.

Key Responsibilities

Item Setup & Data Governance

• Create and maintain item master records with complete and accurate attributes (SKU, descriptions, categories, cost, vendor, UOM, season, color/size, personalization eligibility).
• Ensure all items meet Onward Reserve’s strict data standards, naming conventions, and attribute requirements.
• Validate data for accuracy, completeness, and compliance before items are activated in the ERP.
• Maintain lifecycle statuses (active, seasonal, discontinued) and ensure clean transitions across seasons and assortments.
• Ensure item data flows correctly to Shopify, wholesale portals, and internal systems.
• Support merchandising with accurate product categorization, filters, and attributes for online and in‑store presentation.
• Maintain pricing accuracy, including initial pricing, markdowns, promotions, and licensing‑specific rules.

Inventory & Warehouse Alignment

• Partner with Warehouse Operations to ensure items are set up with correct dimensions, carton info, and handling requirements.
• Troubleshoot receiving issues caused by incorrect or incomplete item data.
• Maintain accurate UOM, pack sizes, and replenishment attributes.

Cross‑Functional Collaboration

• Work closely with Merchandising, Planning, Finance, Warehouse, and Store Operations to gather missing data and resolve discrepancies.
• Support Finance with accurate costing, margin validation, and audit‑ready documentation.
• Communicate data issues proactively and drive resolution with urgency.

Quality Control & Continuous Improvement

• Perform routine audits of item data to identify inconsistencies or errors.
• Maintain SOPs, data standards, and documentation for item creation and governance.
• Recommend improvements to item setup workflows, templates, and data validation processes.

Qualifications

Required

• Experience working in an ERP environment (Business Central, NetSuite, SAP or similar).
• Strong attention to detail and commitment to data accuracy.
• Ability to follow strict data standards and governance rules.
• Proficiency with Excel and structured data entry.
• Excellent communication and cross‑functional collaboration skills.

Preferred

• Experience in retail, apparel, or consumer goods.
• Familiarity with Shopify or other e‑commerce platforms.
• Understanding of product attributes, size scales, color codes, and merchandising structures.
• Knowledge of inventory, purchasing, or warehouse workflows.

Success Looks Like

• Zero‑error item setup across ERP and e‑commerce.
• Smooth seasonal launches with complete and accurate product data.
• Fewer receiving, pricing, and inventory discrepancies.
• Strong cross‑functional trust in item data accuracy.

We offer a competitive salary that is commensurate with experience, along with a strong list of company benefits. If you think you would be a great fit for this role, please let us know by introducing yourself to [e-mail] & [e-mail], where we will be happy to provide you with more information.