Italy Technical Solutions Engineer - Solar & Energy Storage

Join; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel opportunities

Professional development

Job summary

SAJ, a global manufacturer of smart energy storage solutions, is seeking a technical pre-sales engineer for the Italian market. You will provide product configuration, technical solutions, and close collaboration with Sales, Product, Service and R&D teams.

The role involves after-sales support, customer visits and events, plus local product testing and documentation localization. Fluency in Italian and English is required, with some travel within Europe.

Qualifications

• Bachelor's degree or higher in Electrical Engineering, Electronics, Renewable Energy, Automation, or related field.
• Experience in solar PV, inverter, battery energy storage or renewable energy systems preferred.
• Good understanding of PV systems, inverters, batteries and system commissioning.
• Experience in technical support, field service, application or pre-sales engineering preferred.
• Willingness to travel within Italy and occasionally Europe.
• Fluent Italian and good English; Chinese is preferred.

Responsibilities

• Provide pre-sales technical support to Sales Managers, distributors, installers, EPCs and key customers, including product selection, system configuration and technical solutions.
• Deliver after-sales technical support, troubleshooting installation, commissioning, communication, software and product-related issues.
• Build and maintain strong technical relationships with key customers through regular meetings, visits and project support.
• Support new product launches, technical training, webinars, workshops and customer events in the Italian market.
• Collect and communicate customer requirements, market feedback and recurring technical issues to Product and R&D teams.
• Support local product testing and validation, including firmware, software, compatibility and system integration testing.
• Maintain and localise technical documentation such as manuals, FAQs, troubleshooting guides and training materials.
• Work closely with Sales, Product, Service and R&D teams to ensure timely resolution of customer and product issues.

Skills

Fluent Italian

Good English

Strong troubleshooting

Education

Bachelor's degree in Electrical Engineering or related field

Job description

SAJ, a global manufacturer of smart energy storage solutions, is seeking a technical pre-sales engineer for the Italian market. You will provide product configuration, technical solutions, and close collaboration with Sales, Product, Service and R&D teams.

The role involves after-sales support, customer visits and events, plus local product testing and documentation localization. Fluency in Italian and English is required, with some travel within Europe.