IT-Tolling/Traffic Technical Director

Parsons; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Parsons is seeking a Technical Director to lead IT delivery for tolling, vehicle, or traffic programs within a government ecosystem. The role will supervise 40+ professionals across software, infrastructure, and operations to ensure secure, scalable service delivery.

The candidate will shape the technology roadmap, drive modernization initiatives, and oversee architecture, cloud migrations, and DevOps enablement to meet program outcomes with operational excellence.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 10+ years of experience in a technical field or related industry.
• Proven leadership of multi-disciplinary teams and delivery excellence.

Responsibilities

• Lead IT delivery across development, production support, and operations.
• Provide leadership to 40+ technical professionals and establish clear goals and standards.
• Drive modernization, cloud strategy, and scalable, secure service delivery.
• Oversee governance, quality controls, and risk management across programs.
• Partner with program leadership and clients to align technology with program outcomes.

Skills

Leadership

Delivery management

Cloud strategy

Cross-functional leadership

Education

Bachelor's degree or equivalent

Tools

AWS

Azure

DevOps

AI & Analytics

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Job Description:

Parsons is seeking a Technical Director with deep expertise in the tolling, vehicle, or traffic technology environment to lead all aspects of IT delivery for the multiple governmental Safety and Emissions Programs. This senior leadership role will be responsible for overseeing development, production support, maintenance, modernization, innovation, and cloud transformation across a complex, high-availability technology ecosystem.

The ideal candidate brings a strong blend of technical depth, delivery leadership, and operational excellence, with experience leading multi-disciplinary teams of approximately 40 professionals across software engineering, support, infrastructure, database, and application operations. This role requires a leader who can align technology strategy with program outcomes, drive modernization initiatives, and ensure reliable, secure, and scalable service delivery.

Key Responsibilities

Leadership & Delivery

• Lead and manage all aspects of IT delivery, including:
  • Application development
  • Production support
  • Application maintenance
  • Incident and problem management
  • Release management
  • Continuous improvement
• Provide leadership to a team of 40+ technical professionals, including software developers, architects, database specialists, support personnel, and technical leads.
• Establish clear goals, performance expectations, delivery standards, and accountability across the team.
• Partner with program leadership, business stakeholders, and client representatives to ensure alignment between technical execution and operational objectives.
• Drive a culture of collaboration, technical excellence, innovation, and service reliability.

Technical Strategy & Architecture

• Define and execute the technology roadmap for a complex vehicle/tolling/traffic/regulatory program environment.
• Lead modernization efforts for legacy and existing systems, including migration to scalable, cloud-enabled architectures.
• Ensure solutions are designed for performance, resilience, maintainability, security, and scalability.
• Provide oversight on architecture and full-stack development practices across web, middleware, database, and cloud environments.
• Champion adoption of emerging technologies and innovative delivery approaches, including AI-enabled capabilities, automation, and advanced analytics where appropriate.

Application Development & Support

• Oversee end-to-end software delivery across the full application lifecycle, from requirements and design through development, testing, deployment, support, and enhancement.
• Ensure stable and effective support models are in place for business-critical applications and services.
• Lead issue resolution for major incidents and critical production challenges.
• Maintain high service levels and operational continuity in a mission-critical public-sector technology environment.

Cloud, Modernization & Innovation

• Lead cloud strategy and implementation efforts, with a strong focus on AWS and Azure.
• Drive transformation initiatives involving:
  • Application modernization
  • Cloud migration
  • DevOps enablement
  • Automation
  • Performance optimization
• Promote innovative thinking across the team while balancing operational stability, compliance, and delivery commitments.
• Ensure the organization remains current with best practices in cloud, full-stack engineering, AI literacy, and digital transformation.

Governance, Quality & Compliance

• Establish delivery governance, technical standards, and quality controls across all workstreams.
• Ensure compliance with security, privacy, regulatory, and operational requirements relevant to the Ontario Safety and Emissions Program.
• Oversee risk management, change management, and release governance for all technical services.
• Provide regular reporting on delivery performance, operational health, risks, and roadmap progress.

Experience

• Bachelor's Degree or equivalent work experience
• 10+ years experience within a technical field or related industry