IT Technology Services Senior Specialist
SAP SE
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Job summary
SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Allen, TX location to design and develop systems, applications and services that optimize business processes and improve work efficiency.
Responsibilities include expert operations support, lifecycle facilitation, delivering projects, enhancing complex systems and representing SAP to customers while prioritizing end-user needs and UX practices.
Qualifications
- Four years in SAP architecture evaluation and improvements.
- Advising customers on technical requirements throughout lifecycle.
- Experience in SAP solution planning, configuration and integration.
- Proficient with Agile methodologies (Scrum/SAFe).
- Hands-on architect-level SAP project support.
- Collaboration with business and infrastructure teams for stable systems.
- S/4HANA architecture, conversion and migration paths/tools.
- SAP S/4HANA, BW on HANA, SDI/SDA, HA/DR setup, RTO/RPO, HSR, BW MultiHost.
- SAP Cloud solutions integration with SCP and BTP.
- SAP Certified - SAP S/4HANA Conversion and SAP System Upgrade
Responsibilities
- Provide expert operations support for SAP IT services.
- Facilitate service and product lifecycles; deliver project outcomes.
- Enhance complex systems and processes; optimize workflows.
- Represent SAP to customers; advocate for end users.
- Promote UX-driven design & user-centered practices.
- Perform feasibility studies and solution reviews.
- Engage with stakeholders and tech teams to meet requirements.
- Data/system development and technology integration.
- Ensure stable, secure, high-availability operations between systems and cloud services.
- Support agile engagement with business; update programs and docs.
Skills
Education
Job description
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Original Posting Date: 08/17/26
IT Technology Services Senior Specialist
Hybrid Work Model.
SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Allen, TX location to design and develop systems, applications, products and services to optimize/automate business processes, improve work efficiency.
Provide the expert support in operations. Facilitate the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Enhance complex systems/processes. Represent SAP to customers. Advocate for the end user by having a deep understanding of end user needs, behaviors & usage patterns. Promote the role of User Experience, thorough understanding of contemporary user-centered design methodologies & practices, and integrate those into current and future development efforts. Execute technical feasibility studies / solution reviews. Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system / service / product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services. Facilitate agile engagement with the business. Revise and update existing programs and provide required documentation.
Bachelor's degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a master's degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.
Experience must include four (4) years involving each of the following:
- Evaluating SAP architecture, identifying weaknesses, and improving opportunities;
- Advising customers on technical requirements, constraints, and supporting technical situations throughout lifecycle;
- Technical planning, implementation, configuration, and integration of SAP solutions;
- Agile methodologies including Scrum, Scaled Agile Framework (SAFe), and blended approaches;
- Managing and providing hands‑on Architect level support of SAP related projects;
- Collaborating and coordinating with business and internal infrastructure teams to deliver stable, highly available business systems;
- S/4HANA architecture, conversion, migration path, methodology and tools;
- SAP S/4 HANA, BW on HANA, SDI, SDA, HA/DR setup, RTO and RPO, HSR, and BW MultiHost; and
- SAP cloud solutions and integration scenarios of SAP systems with SCP and BTP.
SAP Certified - SAP S/4HANA Conversion and SAP System Upgrade
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com . Requests for reasonable accommodation will be considered on a case‑by‑case basis.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
The annual base salary range for this position is $141,336 - $195,976. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $141,336 - $222,700. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Location: Allen, TX, US, 75013
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