IT Technician

Community Clinic NWA; Springdale (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Automatic 5% contribution to employee retirement plan

Competitive pay

PTO and 10 annual paid holidays

2 annual bonus opportunities worth up to $1000 each

Job summary

A local health care organization in Springdale, Arkansas is seeking an IT Technician to provide support and troubleshooting for IT systems. The ideal candidate should have at least 2 years of IT experience and a high school diploma; preference for relevant certifications. This full-time role includes competitive pay and benefits along with opportunities for bonuses.

Qualifications

• 2+ years of IT support experience required.
• Preference given to candidates with relevant college degree and/or technical certifications.

Responsibilities

• Performs lifecycle management of PCs, including upgrades and repairs.
• Provides tier 1 and tier 2 support for end users on-site and remotely.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals.
• Troubleshoots problems with computer systems and makes repairs.
• Assists users to resolve problems with equipment, software and data.
• Supports and maintains VoIP systems.
• Collaborates with vendors and external IT service providers.
• Adheres to applicable regulatory guidelines and laws.

Skills

Strong attention to detail

IT support

Hardware and software installation and configuration

Network administration

Reliability in regards to attendance, performance, and follow-up/follow-through

Strong interpersonal skills

Education

HS Diploma or equivalent

Relevant degree or technical certification

Job description

Join to apply for the IT Technician role at Community Clinic NWA

Community Clinic is seeking an IT Technician to work in our administrative office in Springdale, Arkansas. Requirements include 2+ years of IT support experience. Must be able to provide end user support, troubleshoot basic network, software, and hardware issues, and install/configure equipment. HS Diploma or equivalent required, preference given to candidates with relevant college degree and/or technical certifications.

Key Responsibilities

• Performs lifecycle management of PCs, including upgrades and repairs.
• Provides tier 1 and tier 2 support for end users on-site and remotely.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, switches, scanners and related hardware.
• Troubleshoots problems with computer systems, including hardware and software, email, network and peripheral equipment problems; makes repairs and corrections where required.
• Assists users to resolve problems with equipment, software and data.
• Supports and maintains VoIP systems.
• Collaborates with vendors and external IT service providers as needed.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Qualifications

• HS Diploma or equivalent required
• 2+ Years of IT Support experience required
• Relevant degree or technical certification preferred

Skills

• Strong attention to detail
• IT support
• Hardware and software installation and configuration
• Network administration
• Reliability in regards to attendance, performance, and follow-up/follow-through
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds

Why Join Community Clinic?

• Be a part of a mission driven organization providing comprehensive health care to everyone in your community, regardless of their financial or medical situation!
• Automatic 5% contribution to employee retirement plan, no match required!
• Competitive pay, PTO, and 10 annual paid holidays!
• 2 annual bonus opportunities worth up to $1000 each!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Non-profit Organizations, Hospitals and Health Care, and Medical Practices

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