IT Technician

Zimmer Biomet; San Diego (CA); On-site; USD 50,000 - 64,000; Full time

Job summary

Zimmer Biomet in San Diego is seeking an IT Technician to join our team and provide support for technology based solutions both locally and on site. You will deliver direct customer support for IT assets, help define IT processes and standards, enforce security policies, document issues and resolutions for team efficiency, and assist other IT staff on various projects.

This onsite role also outlines a base compensation range of $50,000 to $64,000 plus performance bonuses, with 1–3 years of

Qualifications

• High School diploma required; bachelor's degree preferred.
• 1–3 years of experience in computer maintenance and support.
• Preferred IT certifications.

Responsibilities

• Provide direct customer support for Zimmer IT assets.
• Execute and help define IT processes and standards.
• Enforce global/local security policies.
• Document IT issues and resolutions for team efficiency.
• Assist other IT staff on various IT projects.

Skills

Customer-first

End-user IT

Interpersonal skills

Analytical thinking

Networking basics

Education

High School diploma

Bachelor's degree in IT or related field preferred

Tools

IT certifications

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

We are looking for an IT Technician to join our team in San Diego to provide support for technology based solutions both locally and remotely.

How You'll Create Impact

• You will provide direct customer support for Zimmer IT assets.
• You will execute and help define IT processes and standards.
• You will enforce global/local security policies.
• You will fully document IT support issues and their resolution for increased team efficiency in meeting customer needs.
• You will assist other IT staff in various IT projects, as needed.

What Makes You Stand Out

• You have a customer-first and results orientation; acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner.
• You have a strong understanding of end-user IT technology; basic understanding of networking technology preferred.
• You have effective interpersonal and communication skills.
• You have strong analytical and critical thinking skills.

Your Background

• You have High School diploma ; bachelor's degree in Information Technology or related field is preferred.
• Preferably you have technical IT certifications.
• You have 1-3 years of experience in computer maintenance and support or equivalent combination of education and experience.

Travel Expectations

• No travel required, this is an onsite role.
• Expected compensation for the role is $50,000 - $64,000 base per year plus performance bonuses.

EOE/M/F/Vet/Disability