IT Technical Writer

Booz Allen Hamilton; Norfolk (VA); On-site; USD 69,000 - 158,000; Full time

Job summary

Booz Allen Hamilton in Norfolk, VA seeks an IT Technical Writer to develop and maintain documentation for deployment diagrams, SOPs, manuals, and contract deliverables. You will write and edit technical docs for hardware and software, including installation and configuration guides, and format publications from various technical sources.

The ideal candidate has 3+ years of technical writing experience, strong grammar and document management skills, and the ability to produce clear, actionable

Qualifications

• 3+ years as technical author/editors of technical or scientific information.
• Strong grammar, formatting, and document configuration management.
• Ability to prepare and maintain operations docs, user guides, and manuals.
• Able to gather technical information and write clear text.
• Proficient with Word, PowerPoint, and Visio.
• Active TS/SCI clearance; willing to take a polygraph.
• Degrees aligned with IT projects experience; DoD 8570 II certification due within 6 months.

Responsibilities

• Develop and maintain docs for deployment diagrams, SOPs, manuals, and contract deliverables.
• Write and edit technical docs for hardware/software, incl. installation/configuration guides.
• Format publications from drawings and consultations with technical personnel.

Skills

Technical writing

Documentation management

Microsoft Word

PowerPoint

Visio

Editing

Information gathering

Attention to detail

Communication

Security clearance TS/SCI

Education

DoD 8570 IAT Level II Certification (e.g., Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND)

Associate’s degree with IT experience

Bachelor’s degree with IT experience

Master’s degree with IT experience

Tools

MS Office Suite (Word, PowerPoint)

Visio

Job description

The Opportunity:

Develop and maintain documentation for processes such as deployment diagrams, standard operating procedures, manuals, instructions and contract deliverables. Write and edit technical documentation for hardware and software to include installation, configuration, and how-to documentation. Format technical publications from technical drawings, consultations with technical personnel and other available resources.

Job Number: R0252919

IT Technical Writer

The Opportunity:

Develop and maintain documentation for processes such as deployment diagrams, standard operating procedures, manuals, instructions and contract deliverables. Write and edit technical documentation for hardware and software to include installation, configuration, and how-to documentation. Format technical publications from technical drawings, consultations with technical personnel and other available resources.

Join us. The world can't wait.

You Have:

• 3+ years of experience as a technical author or editor of technical or scientific information
• Knowledge of grammar, formatting, and document configuration management
• Knowledge of basic concepts and writing technical copy for various types of documents
• Ability to prepare and maintain operations documentation, user guides and manuals, and technical publications
• Ability to gather technical information and prepare written text
• Ability to use multiple word processing and presentation tools, including Microsoft Word, PowerPoint, and Visio
• Active TS/SCI clearance; willingness to take a polygraph exam
• Associate’s degree and 5+ years of experience supporting IT projects and activities, Bachelor’s degree and 3+ years of experience supporting IT projects and activities, or Master’s degree and 1+ years of experience supporting IT projects and activities
• Ability to obtain a DoD 8570 IAT Level II Certification, including Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification within 6 months of hire date

Nice If You Have:

• Experience supporting IC clients
• Experience interacting with technical engineers and architects
• Knowledge of cybersecurity terminology
• Ability to prepare reports, responses, and briefings targeted to a wide range of audiences
• Ability to handle deadlines
• Ability to maintain a current internal documentation library

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.