IT Systems Support Technician

Methode Electronics, Inc.; Southfield (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an IT Systems Support Technician to maintain and support its operating systems and computing resources. This role involves administering, installing, and troubleshooting a variety of operating systems while ensuring the integrity of the company’s infrastructure. The ideal candidate will possess strong customer service skills and the ability to work effectively in a fast-paced environment. With a focus on collaboration and problem-solving, this position offers an exciting opportunity to contribute to a dynamic team and enhance the overall IT operations of the organization.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Wellness Program

401(k) Plan with Company Contribution

Employee Assistance Program

Time Off Benefits

Voluntary Benefit Plans

Qualifications

• 2+ years of experience in systems administration.
• Ability to learn new systems quickly and work in a fast-paced environment.

Responsibilities

• Administer and troubleshoot various operating systems.
• Manage IT assets and document systems and practices.

Skills

Systems Administration

Troubleshooting

Customer Service Skills

Multi-tasking

Technical Problem Resolution

Education

Associate Degree in Computer-related Study

Bachelor's Degree in Computer Science

Tools

Operating Systems

IT Asset Management Tools

Job description

Methode Electronics, Inc. (NYSE: MEI) is seeking IT Systems Support Technician to maintain and support the integrity of the operating system environment and various company computing resources.

Methode Electronics, Inc. (NYSE: MEI) is a leading global supplier of custom-engineered solutions with sales, engineering and manufacturing locations in North America, Europe, Middle East, and Asia. We design, engineer, and produce mechatronic products for OEMs utilizing our broad range of technologies for user interface, LED lighting system, power distribution and sensor applications.

Responsibilities:

• Administer, install and troubleshoot a variety of operating systems

• Schedule, install, and test system software upgrades

• Configure software and resolve technical problems

• Perform a wide variety of functions across company infrastructure ranging from desktops, servers, datacenter and facilities, and IT services

• Investigate and analyze incidents, perform diagnostic testing, and create solutions for company systems and infrastructure

• Work inside and outside the organization to manage systems and incidents, along with monitoring the performance of systems to ensure enterprise continuity

• Manage IT assets and tracking

• Process service requests

• Document systems and IT practices

• Other duties as assigned

Qualifications:

• Associate degree in a computer- related study required; BA or BS in Computer Science or related discipline, a plus

• 2+ years systems administration

• Ability to quickly learn new and unfamiliar systems and technologies

• Ability to work in a fast-paced multi-task environment

• Ability to interact effectively with peers and supervisors

• Customer face-forward type service skills

• Minimal travel domestically may be necessary

• Ability to occasionally lift and/or move up to 25 pounds

Benefits and Perks

Methode offers US employees Medical, Dental, Vision, Hearing, Life & Disability insurance, a wellness program, and time off benefits.

Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance.

Methode provides an Employee Assistance Program, and participation in the Company's 401(k) plan which includes a company contribution.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly employees will also be paid overtime pay when working qualifying overtime hours.

Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics per the EEO Poster available here . If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] or call [phone] and let us know the nature of your request and your contact information.