IT Systems Support Professional

University of Georgia; Athens (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

The University of Georgia in Athens is seeking an IT Systems Support Professional in the Public Health-Information Technology unit. The role focuses on designing and maintaining secure storage and network environments while supporting data systems across campus facilities.

As a Systems Administrator III, you will manage Windows Server environments, Active Directory, and HIPAA/FERPA compliance, providing end-user and infrastructure support.

Qualifications

• Bachelor’s degree in a related field or equivalent.
• 5 years of professional experience.
• Experience with Windows Server and Active Directory.
• Knowledge of FERPA and HIPAA requirements.

Responsibilities

• Analyze and document business and user requirements to design technical solutions.
• Manage storage and network devices, ensure HIPAA compliance and security controls.
• Diagnose and resolve hardware, software, network, and system issues across health campuses.
• Provide support for Mac and PC computers and A/V equipment in classrooms.
• Coordinate procurement and implementation of approved solutions.
• Other duties as assigned.

Skills

Windows Server

Active Directory

Information security

Documentation

HIPAA compliance

FERPA compliance

Network design

Problem solving

Education

Bachelor’s degree in related field

Job description

About The College/Unit/Department

https://publichealth.uga.edu/

Posting Details

Posting Number S16039P | Working Title IT Systems Support Professional | Department Public Health-Information Tech | About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website

Posting Type External | Retirement Plan TRS | Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time | Full Time | Work Schedule Additional Schedule Information

Monday-Friday 8am-5pm with occasional nights or weekends as needed.

Salary & Benefits

Advertised Salary Commensurate with experience | Posting Date 11/06/2026 | Open until filled Yes | Closing Date Proposed Starting Date 12/01/2026

Location

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Systems Administrator III | FLSA Exempt | FTE 1.00

Minimum Qualifications

Bachelor’s degree in a related field or equivalent and 5 years of professional experience

Preferred Summary

Preferred Qualifications

Position Summary

This position will demonstrate extensive knowledge in designing and configuring data storage systems in the College of Public Health. Security of same system will be a priority for this position. This position will also demonstrate extensive knowledge in providing solutions that meet various research and business needs.

Knowledge, Skills, Abilities And/or Competencies

• Demonstrated ability to plan, implement, and maintain secure storage and network environments.
• Extensive knowledge of Windows Server, Active Directory, and Microsoft administration, with experience applying information security management and IT best practices.
• Familiarity with higher education regulations and legal requirements, including FERPA and HIPAA.
• Ability to evaluate emerging technologies, server and network strategies, and software solutions; work independently and efficiently; and create detailed documentation supporting server and network environments and business needs.
• Ability to document business processes and follow established procedures.

Physical Demands

Customary IT system administrator or technical services activities. Able to lift up to 50 lbs.

Additional Responsibilities and Policies

Is driving a responsibility of this position? Yes

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records or access to chemicals and medications) Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Analyzes and documents business and user requirements to research, develop, and design technical solutions. Works with end users to identify and resolve technical issues through analytical problem solving. Manages enhancement requests and determines the processes required to move identified solutions through implementation, including procurement, UGA CESS process, and implementation when applicable.

Percentage of time: 45%

Manage direct-access and network-attached storage devices, including design, implementation, role-based access, firewall configuration, and day-to-day support. Maintain compliance with HIPAA and applicable state, local, and federal requirements. Conduct risk assessments and test data processing systems to verify operations and security controls. Identify and report departmental network devices that handle critical, sensitive, or restricted information. Modify existing software to correct errors, support new hardware, and improve performance.

Percentage of time: 40%

Diagnose and resolve hardware, software, network, and system issues, replacing defective components as needed. Support includes Mac and PC computers as well as audiovisual equipment in classrooms and conference rooms across the Health Sciences Campus.

Percentage of time: 10%

Other duties as assigned.

Percentage of time: 5%