IT Systems Manager

NPAworldwide; City of Syracuse (NY); On-site; USD 130,000 - 150,000; Full time

Job summary

NPAworldwide in New York is seeking a Systems & Database Engineering Manager to lead enterprise infrastructure and database platforms. You will supervise systems and database teams, set strategy, and ensure high availability, security, and performance of mission-critical systems.

The role blends hands-on technical oversight with leadership, cross-functional collaboration, and 24/7 operational readiness in a fast-paced environment. Strong communication and stakeholder management are essential.

Qualifications

• Bachelor's degree or equivalent professional experience in CS, IS, or related field.
• Proven experience leading technical teams in high-availability, production environments.
• Strong background in enterprise systems engineering and database administration.
• Experience supporting mission-critical, always-on business systems.
• Certifications in relevant systems, database, or cloud areas are a plus.

Responsibilities

• Lead and coordinate systems engineering and database administration teams for reliability and performance.
• Oversee administration, maintenance, and monitoring of server environments and cloud infrastructure.
• Guide architecture decisions and provide hands-on technical direction when needed.
• Design and maintain database environments, including backup/recovery and security controls.
• Promote documentation, project tracking, and operational reporting to senior IT leadership.
• Mentor team members and drive continuous improvement in service delivery.

Skills

Systems engineering

Server administration

Cloud infrastructure

Database administration

Security & backup

Directory services

Networking concepts

Education

Bachelor's degree in Computer Science or related field

Tools

Virtualization platforms

Cloud infrastructure

Job description

Job Description

About the Role

A large, complex organization is seeking a Systems & Database Engineering Manager to lead teams responsible for enterprise infrastructure and database platforms. This role blends people leadership, hands-on technical oversight, and strategic planning to ensure the reliability, security, and performance of mission-critical systems.

The ideal candidate is a proven technical leader who can manage day-to-day operations while also shaping long-term systems and database strategy. This individual will foster a collaborative, accountable team culture and partner closely with cross-functional IT and business stakeholders in a fast-paced, always-on environment.

Key Responsibilities

• Lead, schedule, and assign work across systems engineering and database administration teams, ensuring balanced workloads, performance standards, and ongoing skills development
• Oversee administration, maintenance, and proactive monitoring of server environments, operating systems, virtualization platforms, and cloud infrastructure
• Review and guide system architecture and database administration practices; provide hands-on technical direction as needed
• Direct the design, implementation, and maintenance of database environments, including backup/recovery strategies, security controls, and performance optimization
• Develop and maintain database frameworks supporting enterprise applications and analytics platforms, including data warehouse environments
• Plan, propose, and implement system and database upgrades to maintain stability, availability, and scalability
• Ensure high availability and reliability of critical, revenue-impacting business systems
• Enforce change management and development lifecycle processes across systems and database functions
• Promote strong documentation standards, project tracking, and operational reporting; review and approve team deliverables
• Partner with infrastructure, applications, and other technical teams to coordinate enhancements, upgrades, and integrations
• Participate in an on‑call rotation providing 24/7 support for owned systems, including incident response, vendor coordination, and executive‑level escalation when required
• Analyze workflows and priorities, allocate resources effectively, and communicate progress, risks, and accomplishments to senior IT leadership
• Ensure adherence to internal standards, policies, and best practices for systems and database management
• Contribute to IT strategy, architectural direction, and operational philosophy aligned with business objectives
• Mentor team members, deliver performance feedback, and foster a culture of continuous improvement and customer‑focused service

Qualifications

• Education
  • Bachelors degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience
• Experience
  • Proven experience leading technical teams in high-availability, production environments
  • Strong background in enterprise systems engineering and database administration
  • Experience supporting mission-critical, always-on business systems
• Technical Skills
  • Systems engineering, server and operating system administration
  • Virtualization platforms and cloud infrastructure
  • Database design, administration, backup/recovery, security, and performance tuning
  • Working knowledge of directory services, storage technologies, and enterprise networking concepts
• Certifications
  • Relevant systems, database, or cloud certifications are a plus
• Soft Skills
  • Strong organizational, communication, and stakeholder management skills
  • Ability to perform effectively under pressure and make sound decisions in time-sensitive situations
  • Leadership mindset with a focus on accountability, collaboration, and continuous improvement

Why Is This a Great Opportunity

Lead a high-impact technical team supporting enterprise-scale systems

Influence infrastructure and database strategy in a mission-critical environment

Collaborate with experienced, forward-thinking IT professionals

Competitive Compensation And Comprehensive Benefits

Clear opportunity for professional growth, leadership development, and long-term stability

Culture that values accountability, integrity, collaboration, and technical excellence

Salary Type : Annual Salary

Salary Min : $ 130000

Salary Max : $ 150000

Currency Type : USD