IT Systems Engineer (On-Site - Washington/Oregon State)

Heritage Bank NW; Tacoma (WA); Hybrid; USD 91,707 - 137,561; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

401(k) plan

Generous time off policy

Job summary

Heritage Bank NW is looking for a qualified IT systems engineer to join our Information Technology team. This on-site role focuses on ensuring system stability and integrity while implementing and optimizing software and network solutions. The position offers a salary range of $91,707 to $137,561 annually, with opportunities for certification and training.

The ideal candidate will have at least three years of experience in a network management role and a strong knowledge of Microsoft systems. Come be part of a team that values integrity and customer service!

Qualifications

• Minimum 3 years of systems and network management experience in a Microsoft environment.
• Experience in banking or financial services is preferred.
• Certifications like CCNA, CCNP, MCSE, or MCSA are desirable.

Responsibilities

• Responsible for the stability and efficient operation of the Bank's IT systems.
• Plans and implements new enterprise systems and maintains existing systems.
• Performs security audits of systems to ensure compliance.

Skills

Systems and Network Management

Microsoft Windows Environment Experience

Technical Communication Skills

Project Management

Education

High School Diploma

Bachelor's Degree in Technical Field

Tools

Microsoft Exchange

Active Directory

SQL Server

Job description

Overview

Heritage Bank has an exciting opportunity to join our organization! We are seeking a IT systems engineer to join our Information Technology team. This is a fully on-site position.

The IT systems engineer is responsible for the stability, integrity, and efficient operation of the Bank's in-house information technology systems by implementing, monitoring, supporting and optimizing network software, hardware, applications and operating systems.

Knowledge of and experience administering, designing, or deploying operating systems such as Microsoft Exchange, Microsoft 365, Active Directory, AD Federation Services, SQL Server Always On Availability Groups, Microsoft Entra, IAM / PAM software, Load Balancers, and other current technology is highly desired.

Preferred location for this position is Tacoma, WA; however depending on skills and experience, Heritage Bank locations in Bellingham WA, Bremerton, WA, or Hillsboro, OR may be considered.

Base Salary Range

$91,707.00 - $114,639.00 - $137,561.00 annual

Role at a Glance:

• Plans and implements new enterprise systems and maintain existing systems, including but not limited to servers, messaging systems, security, IP telephony, backup and disaster recovery, virtualization technology, storage, and networking infrastructure.
• Monitors system and network utilization and capacity constraints. Makes recommendations to management, and implements in a timely manner.
• Serves as technical resource and subject matter expert for the Bank’s technical staff.
• Analyzes and applies patches, upgrades and changes on infrastructure systems.
• Designs, implements, and maintains backup and redundancy strategies on physical and virtual environments.
• Develops training and documentation materials for technical staff and/or end users, as applicable and/or required on project deliverables.
• Performs security audits of network-connected systems to ensure compliance with the Bank’s policies and procedures.
• Acts as a technical resource for technology design, research and acquisition of new hardware and software systems; recommends modifications and upgrades to management, as needed and/or required, implements in a timely manner.
• May lead and direct the work of others and serve as project leader.
• Understands and maintains working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job duties.

Core Skills and Qualifications:

• High School Diploma or equivalent - required. Bachelor's Degree (BA/BS) in a Technical Field such as Information Technology, Computer Science, Systems Engineering, or related field – preferred.
• 3+ years recent systems and network management experience designing and implementing software systems, applications and related products in a Microsoft Windows environment - required.
• Experience in banking, financial services, or a mid to large size company - preferred.
• Cisco Certified Network Technician (CCNA), Cisco Certified Network Professional (CCNP), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA) or other applicable certifications - preferred.
• Equivalent combination of education, certifications, training, and/or relevant work experience may be considered.
• Provides an exceptional level of service for internal and external customers, with the ability to build and maintain positive, professional relationships, to successfully interact with all levels and functional areas of the organization.
• Excellent business communication skills, with demonstrated ability to effectively communicate technical information verbally and in writing; with the ability to read, write, speak, and understand English well.
• Strong planning, organizational, time management, analytical and follow up skills, to ensure all assignments are appropriately prioritized and deadlines are met, with minimal direction and supervision.
• Thorough knowledge of software, hardware and network applications.
• Strong knowledge of network infrastructure and IP networking.
• Strong knowledge of computer network security systems, procedures, techniques and applications.
• Ability to manage, coordinate and organize data, gather a comprehensive view and design new concepts.
• Knowledge of both theoretical and practical aspects of project management to include requirements gathering and specifications development, demonstrating the ability to plan, and lead mid to large scale IT projects.
• Unquestionable integrity in handling sensitive and confidential information.
• Knowledge of network cabling standards for data and telecom.

Working Environment/Conditions:

• Climate controlled office environment.
• Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and/or customer contacts and interruptions during the day.
• Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule and or extended hours, and assist at other locations or remotely, as needed.

Physical Demands/Effort:

• Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
• Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Typically sitting at a desk or table; frequently standing, intermittently stooping, bending at the waist, kneeling or crouching to file materials.
• Occasional lifting and/or moving up to 75 lbs. (files, boxes, etc.).

Travel Time:

10 – 20% with willingness and availability to travel to other bank locations as needed to support bank infrastructure systems; valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job‑related essential functions.

As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full‑time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro‑rated from start date, and/or hours worked. To view Benefits Summary Apply > Current Openings > position > attachment.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.

Job applicants have certain legal rights. Please click for information regarding these rights.

If you need assistance completing the online application, please email: [e-mail]

Salary Range Disclaimer

The base salary range represents Heritage Bank’s current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank’s total compensation package for full‑time and part‑time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses.