IT Systems Engineer, Mobile Client Platform Engineer

Getchangesignal; Town of Boston (NY); Hybrid; USD 285,000 - 325,000; Full time

Benefits offered by this job

Health insurance

Job summary

Anthropic is seeking a seasoned Endpoint Engineer to design and deploy a corporate-issued mobile device program across regions, including iOS/Android management, zero-touch enrollment, and policy lifecycle. You will own global logistics, config-as-code pipelines, and telemetry for the corporate fleet.

You will collaborate with security and platform teams to ensure secure, scalable fleets while defining BYOD boundaries and enabling a smooth rollout across offices and remote workers.

Qualifications

• Own a global or multi-region mobile device program end to end, 8+ years managing corporate fleets.
• Deep iOS device management: enrollment flows, Apple Business Manager and ADE, APNs.
• Experience with Android device management in a mixed fleet.
• Treat device configuration as code; move beyond consoles.
• Run infrastructure under an MDM, including self-hosted servers, AWS/GCP, Terraform.
• Experience building or launching a corporate device program and boundary with BYOD.
• Strong problem solving across teams and clear technical communication.

Responsibilities

• Design the corporate-issued mobile device program across regions.
• Own global hardware provisioning logistics and regional coverage.
• Integrate mobile configuration into the teams' config-as-code pipeline.
• Build zero-touch enrollment using Apple Business Manager and ADE.
• Own policy, compliance, and device lifecycle for the corporate fleet.
• Build telemetry on fleet state and device posture.
• Manage app distribution for mobile across platforms.
• Partner with Corporate Security on device posture and travel devices.
• Define how corporate-issued and BYOD coexist as the program expands.

Skills

Python

Shell scripting

iOS device management

Android device management

MDM / UEM platforms

Terraform

AWS

GCP

GitOps

CI

Endpoint security

Configuration as code

Education

Bachelor’s degree or equivalent

Tools

Jamf

Intune

Workspace ONE

Terraform

AWS

GCP

Self-hosted MDM server

Job description

Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production.

The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.

Responsibilities

• Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
• Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
• Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
• Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup
• Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
• Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
• Own managed app distribution for mobile, from app approval through update rollout
• Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
• Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out

You may be a good fit if you

• Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
• Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
• Have worked with Android device management and can hold your own in a mixed fleet
• Treat device configuration as code and have moved past clicking in consoles
• Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
• Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
• Excel at ambiguous problems that touch several teams at once
• Communicate technical concepts clearly to any audience
• View IT Engineering as requiring product engineering rigor
• Write clear documentation as a natural part of your workflow

Strong candidates may also

• Have managed ChromeOS devices alongside a mobile fleet
• Have run a device program across multiple regions and dealt with the logistics that come with it
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Bring proficiency in Swift for building device tooling
• Have used LLMs to automate operational work, or are excited to make Claude a teammate

Technical Skills

• Python and shell scripting
• iOS and Android platform internals (depth on iOS, working knowledge of Android)
• Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
• Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
• Querying live device state at fleet scale
• GitOps and CI for configuration management
• Endpoint security fundamentals

Deadline to apply: None. Applications will be received on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

$285,000 - $325,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn about our policy for using AI in our application process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Anthropic’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.