IT Systems Engineer El Segundo

Icarus; El Segundo (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Meaningful equity

Competitive compensation

Health, dental, vision insurance

Job summary

Icarus in El Segundo, California, seeks an IT Systems Engineer to own internal IT from the desk of a new hire to the factory systems that keep operations running. This hands-on role is individual contributor with end-to-end responsibility for configuring hardware, administering systems, troubleshooting, scripting, and delivering working solutions.

You will operate independently: identify what matters, implement, and maintain fixes.

Qualifications

• 3+ years hands-on IT, systems administration, or infrastructure experience.
• Record of shipping improvements and resolving difficult problems with tested results.
• Strong Windows and Microsoft 365 administration, identity, permissions, and security controls.
• Solid networking fundamentals and methodical troubleshooting.
• Proficient scripting or small integrations to automate tasks.
• Good judgment with sensitive information, privileged access, and production changes.
• Clear communication and responsive support while handling urgent issues.
• Ability to work at the El Segundo factory five days a week.

Responsibilities

• Day-to-day IT execution as the first point of contact for internal IT issues.
• Manage devices and workstations; provisioning, configuration, and asset records.
• Administer Microsoft 365, accounts, groups, email, and access controls.
• Deploy and troubleshoot office and factory connectivity (Wi‑Fi, switches, VPNs, DNS, DHCP).
• Implement MFA, least-privilege, device management, and encryption.
• Automate device setup, account lifecycle tasks, inventory, and recurring tasks with scripts/APIs.
• Maintain backups, test restores, and document recovery steps.
• Own migrations, new tools, vendor coordination, and factory IT improvements.
• Produce simple, useful documentation for ownership and troubleshooting.

Skills

Windows administration

Microsoft 365

Networking fundamentals

Scripting

Security controls

Communication

Problem solving

El Segundo on-site

Tools

PowerShell

Python

APIs

Job description

Icarus was founded on the belief that the Stratosphere is the Forgotten Frontier and that reclaiming it will define the next era of aerospace and what is possible from the sky. We build solar-powered aircraft that fly at 60,000 ft for weeks at a time, delivering persistent, affordable, and scalable presence from this layer of the atmosphere. You will build and run the IT systems that keep our engineers, technicians, and operators moving.

Mission

Re-establish and maintain dominance in the Stratosphere.

The role

As an IT Systems Engineer, you will own internal IT from the laptop on a new hire's desk to the systems that keep our factory connected. This is a hands-on individual contributor role with end-to-end responsibility. You will configure hardware, administer systems, troubleshoot issues, write automation, and see projects through to a working result.

We need someone who can execute independently: understand the problem, decide what matters, get it working, and make sure it stays fixed. You should be equally comfortable helping a teammate recover access, tracing a network issue, deploying a fleet of devices, and eliminating a recurring task with a script. You will work on-site with engineering, manufacturing, operations, and leadership.

What you'll own

• Day-to-day IT execution. Be the first point of contact for internal IT issues. Diagnose problems, communicate clearly, restore service, and close the loop with the people affected.
• Devices and workstations. Purchase, provision, configure, maintain, and troubleshoot laptops, engineering workstations, peripherals, printers, and meeting-room equipment. Keep asset records, spares, and software licenses organized.
• Identity and business systems. Administer Microsoft 365, accounts, groups, email, collaboration tools, and application access. Make onboarding fast and offboarding complete, with access approved and documented.
• Reliable connectivity. Deploy and troubleshoot office and factory Wi-Fi, switches, firewalls, VPNs, cabling, DNS, and DHCP. Work with engineering on clear boundaries between corporate IT and product or test systems.
• Practical security. Implement and maintain MFA, least-privilege access, device management, encryption, patching, endpoint protection, and appropriate logging. Partner with compliance owners on required controls and evidence.
• Automation. Use PowerShell, Python, shell scripts, or APIs to automate device setup, account lifecycle tasks, inventory, and recurring administration. Test changes and document how they work.
• Recovery and reliability. Maintain backups, test restores, monitor critical services, and document recovery steps. Handle incidents with clear priorities, safe changes, and verified fixes.
• Projects from start to finish. Own migrations, new tools, vendor coordination, and factory IT improvements. Manage the details, follow through on dependencies, and verify that the result works for its users.
• Simple, useful documentation. Keep systems, ownership, access procedures, and troubleshooting guides current so important knowledge does not live in one person's head.

What we're looking for

• 3+ years of hands-on IT, systems administration, or infrastructure experience, or equivalent demonstrated experience delivering and operating these systems.
• A record of personally shipping improvements and resolving difficult problems. Be ready to explain what you did, how you tested it, and what changed as a result.
• Strong Windows and Microsoft 365 administration skills, including identity, permissions, endpoint management, and practical security controls.
• Networking fundamentals and the ability to troubleshoot methodically across devices, services, and connectivity.
• Comfort writing and maintaining scripts or small integrations that remove repetitive work.
• Good judgment when handling sensitive information, privileged access, incidents, and production changes. You know when to act, when to elevate, and how to leave a clear record.
• Clear communication, responsive support, and the ability to prioritize urgent issues while completing longer-term projects.
• Ability to work at our El Segundo factory five days a week.

Bonus

• Built or scaled IT at a startup, hardware company, factory, or other fast-moving environment.
• Experience with Microsoft Entra ID, Intune, macOS or Linux administration, virtualization, cloud infrastructure, or engineering software environments.
• Implemented technical controls and gathered evidence for NIST 800-171, CMMC, or similar security programs.
• Supported site moves, factory expansion, or recovery from a significant outage.

What success looks like

• New hires have working equipment and the right access on day one.
• IT issues are resolved with clear communication, and repeat problems become permanent fixes.
• Devices, accounts, licenses, and critical systems have accurate records, secure configurations, and tested recovery procedures.
• Routine work becomes simpler and more reliable through automation that the team can maintain.

Our culture = elite sports team. Winning = having fun

• Hyperfocus
• Extreme Ownership
• Radical Transparency

Why Icarus

• Meaningful equity
• Top market salary and bonuses
• Health, dental, and vision insurance
• Real ownership, real hardware, real flight
• Small team, massive responsibility
• High signal (engineering) to noise (management) culture
• Dream desk setup
• Daily lunch

Hiring process

• Phone screen
• Practical technical interview focused on troubleshooting, systems ownership, and work you have delivered
• One-on-one with CEO
• Meet the team in person

US salary range

$120,000 - $160,000 USD per year

This range reflects base salary only. Actual compensation depends on relevant experience, skills, qualifications, and role scope. Equity is part of Icarus' total compensation package.

We're an equal opportunity employer. We welcome all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.