IT Systems Analyst II

Thecentermemphis; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

VC3 in the United States is seeking a skilled IT professional to own and resolve complex technical issues, ensuring our clients receive timely and effective solutions.

You will manage escalated service requests and support core business technologies, playing a critical role in driving client success while following the VC3 Way for predictable results.

Job description

At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.

We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

The Impact you will have:

In this role, you'll resolve complex technical issues, ensuring our clients receive timely and effective solutions. By managing escalated service requests and supporting key business technologies, you'll play a critical role in driving client success. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer.