IT Systems Administrator (Org Wide) (Wisconsin Based)

Lakeland Care; Fond du Lac (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Lakeland Care seeks an IT Systems Administrator to manage LC Plus Technology infrastructure including servers, network, security, and business applications. You will maintain system integrity, support backups, and implement enhancements for reliability.

Strong problem-solving and collaboration with stakeholders are essential. The role focuses on design, configuration, implementation, and ongoing support of modern IT systems across LC Plus Technology and its clients in Fond du Lac and surrounding

Qualifications

• Bachelor's degree in Information Systems or related field or equivalent experience.
• Minimum 5 years of IT experience with servers, networks, and security.
• Experience with Microsoft 365, AD, and enterprise-grade tech advised.

Responsibilities

• Maintain IT systems integrity and security to minimize disruption.
• Support configuration, maintenance, and operation of LC Plus Technology infrastructure.
• Propose improvements to reliability and performance of systems.
• Collaborate with stakeholders to align IT with organizational goals.
• Document systems and provide technical guidance to staff and clients.

Skills

ITIL knowledge

Troubleshooting

Networking

Security fundamentals

Microsoft 365

Education

Bachelor's degree in Information Systems or related field

Tools

Windows Server

Cloud platforms

VMware

Active Directory

Backup & Recovery

Job description

Position Summary

Under the supervision of the IT Operations Manager. This position is responsible for the configuration, maintenance, and support of LC Plus Technology and its clients' computers, network, business applications, servers, backup, security, and voice systems. The IT Systems Administrator proposes and implements system enhancements to improve reliability and performance. This position contributes to solving complex technical and business matters. Work is generally independent and collaborative in nature. This role is instrumental in the design, configuration, implementation, and support of all modern IT Systems used across LC Plus Technology and its clients.

• Maintain all IT Systems integrity, functionality, and operation to limit service disruption, enhance efficacy and strengthen security.
• Identify and execute on continuous improvement efforts when implementing new solutions and managing existing solutions.
• Synthesize technical knowledge and insights for LC Plus Technology and its clients to achieve effective strategies and solutions.
• Make recommendations based on existing knowledge of current state, desired state, and best practice.
• Generate technical deliverables beyond existing bodies of work as they relate to organizational and divisional vision.
• Attuned insight of organizational needs, best practices, and current system state.
• Actively positioning IT System strategy and delivery towards effective and modern outcomes.
• Serve as a technical resource of knowledge and ability for LC Plus Technology and its clients.
• Maintain subject matter authority to educate decisions as they relate to technical system and strategy.
• Share knowledge around system functionality and troubleshooting with supporting staff and within LC Plus Technology and its clients.
• Engage with LC Plus Technology and its clients to drive continuous improvement in IT Systems and Strategy.
• Align with business stakeholders to deliver solutions to support overall Organizational goals.
• Align with LCI and LC Plus Technology values to ensure each IT System solution and strategy promotes integrity.

Position Summary

Under the supervision of the IT Operations Manager. This position is responsible for the configuration, maintenance, and support of LC Plus Technology and its clients' computers, network, business applications, servers, backup, security, and voice systems. The IT Systems Administrator proposes and implements system enhancements to improve reliability and performance. This position contributes to solving complex technical and business matters. Work is generally independent and collaborative in nature. This role is instrumental in the design, configuration, implementation, and support of all modern IT Systems used across LC Plus Technology and its clients.

Essential Competencies

• Maintain all IT Systems integrity, functionality, and operation to limit service disruption, enhance efficacy and strengthen security.
• Identify and execute on continuous improvement efforts when implementing new solutions and managing existing solutions.
• Synthesize technical knowledge and insights for LC Plus Technology and its clients to achieve effective strategies and solutions.
• Make recommendations based on existing knowledge of current state, desired state, and best practice.
• Generate technical deliverables beyond existing bodies of work as they relate to organizational and divisional vision.
• Attuned insight of organizational needs, best practices, and current system state.
• Actively positioning IT System strategy and delivery towards effective and modern outcomes.
• Serve as a technical resource of knowledge and ability for LC Plus Technology and its clients.
• Maintain subject matter authority to educate decisions as they relate to technical system and strategy.
• Share knowledge around system functionality and troubleshooting with supporting staff and within LC Plus Technology and its clients.
• Engage with LC Plus Technology and its clients to drive continuous improvement in IT Systems and Strategy.
• Align with business stakeholders to deliver solutions to support overall Organizational goals.
• Align with LCI and LC Plus Technology values to ensure each IT System solution and strategy promotes integrity.

Requirements

• Bachelor's degree in Information Systems, other related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities).
• Minimum of (5) years of experience in Information Technology or related area.
• Minimum of five (5) years of related work experience including working with Microsoft server, cloud, network, security, Microsoft 365 applications, and desktop platforms is required.
• Proficient working knowledge with enterprise-grade technology including but not limited to network, security, computing hardware, server, cloud, etc. Knowledge of computer equipment and network systems.
• Ability to diagnose and take corrective action in addressing IT Systems problems.
• Ability to communicate effectively and establish/maintain effective working relationships.
• Possession of or progress towards technical certifications desired but not required.
• Must have exceptional verbal and written communication skills.
• Current driver's license, acceptable driving record and proof of adequate insurance required.