IT Systems Administrator III

01 TDW (US), Inc.; Tulsa (OK); On-site; USD 80,000 - 100,000; Full time

Job summary

01 TDW (US), Inc. is looking for a skilled IT professional responsible for maintaining and supporting enterprise computer systems and applications in Tulsa, Oklahoma. You will administer systems, perform maintenance tasks, and resolve technical issues while working with a range of technologies including Windows and Azure.

The ideal candidate has a Bachelor's degree in computer science or a related field, coupled with substantial experience in customer-facing support and network administration.

Qualifications

• 5-10 years of customer-facing support experience or equivalent.
• Experience in network design and administration.
• Experience with WAN and SD-WAN implementation.
• Experience with Azure network design.
• Experience working with Cisco equipment.

Responsibilities

• Administers, installs, and troubleshoots operating systems.
• Performs system maintenance tasks like back-up and recovery.
• Schedules, installs, and tests system software upgrades.
• Configurations for resolving technical problems.
• Maintains software licensing and agreements.

Skills

Windows 10 and 11

Windows Server 2008/2012/2016/2019/2025

Active Directory

Office 365

Microsoft Teams

Exchange

Microsoft SCCM

VMware

Hyper-V

PowerShell

TCP/IP network design

Education

Bachelor's degree in computer science or information systems

Tools

Cisco network equipment

Azure

SD-WAN

Job description

Overview

Responsible for maintaining and supporting the integrity of enterprise computer systems and applications.

Key Responsibilities

• Administers, installs, and troubleshoots a variety of operating systems and virtualization environments.
• Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance.
• Schedules, installs, and tests system software upgrades.
• Configures software and resolves technical problems.
• Monitors and maintains software licensing and maintenance agreements.
• Contributes to moderately complex aspects of a project.
• Escalation point for IT operational issues related to server infrastructure environments.
• Uses system orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
• Identifies and resolves issues by troubleshooting local and cloud infrastructure.
• Maintains connectivity and virtual connections to public clouds such as Azure and AWS.
• Works with others to create system strategy and architecture.
• Communicates with network users as needed.

Qualifications

• Bachelor's degree in computer science or information systems and five (5) to ten (10) years of customer-facing support experience or an equivalent combination of education and experience.
• Experience in network design and administration.
• Experience working with WAN and SD-WAN implementation.
• Experience working with Azure network design and implementation.
• Experience working with Cisco network equipment.

Knowledge, Skills, and Abilities

• Knowledge of the following technologies: Windows 10, 11, Windows Server 2008/2012/2016/2019/2022/2025, Active Directory, Office 365, Microsoft Teams, Exchange, Microsoft SCCM or Endpoint Management (Intune), Azure Arc, Azure, EntraID, and Azure Automation.
• Experience with VMware and Hyper‑V virtualization.
• Proficiency in PowerShell.
• Knowledge of TCP/IP network design.
• Excellent written and verbal communication skills, including the ability to articulate task management priorities and issues.
• Excellent troubleshooting skills, including the ability to learn new technologies.
• Ability to work independently and collaborate effectively with others.
• Ability to influence and motivate others.