IT Systems Administrator - Flow Automotive

Flow Automotive Companies; Winston-Salem (NC); Sur place; USD 85 000 - 125 000; Plein temps

Avantages offerts par ce poste

Medical/dental/life insurance

401(k) Plan

Paid time off

Wellness program

Employee pricing

Scholarship program

Volunteer time

Résumé du poste

Flow Automotive Companies seeks an experienced IT Infrastructure Administrator to manage Windows Server environments, AD, DNS, DHCP, and GPO across 50+ locations. You will oversee virtualization, storage, backup, and DR, while supporting hybrid identity (Entra ID, Intune) and cloud productivity tools like Google Workspace and M365.

You will ensure secure, reliable network connectivity, implement endpoint security, and participate in incident response.

Qualifications

• 3–5+ years of hands-on experience in a system or infrastructure administration role.

Responsabilités

• Administer Windows Server environments (AD, DNS, DHCP, GPO, File Services) across multiple locations.
• Manage virtualization platforms and VMs, lifecycle, and capacity planning.
• Oversee on-premises and cloud storage, backup and disaster recovery aligned with BC/DR policies.
• Administer cloud productivity suites (Google Workspaces, M365).
• Support hybrid identity management (Entra ID, Intune) and device management.
• Assist with network infrastructure including switches, firewalls, VPN, and wireless.
• Maintain security postures with EDR, patch compliance, and vulnerability remediation.
• Participate in incident response and security playbooks.
• Document procedures and maintain CMDB, asset records, and change management.

Connaissances

Windows Server Admin

Active Directory

GPO management

File Services

Networking fundamentals

Backup & DR planning

Cloud productivity administration

Documentation & coordination

Outils

VMware vSphere

Hyper-V

Google Workspace

Microsoft 365

Veeam

Azure Backup

Entra ID

Intune

Purview

SharePoint

Teams

SolarWinds

Nagios

Freshservice

ServiceNow

ManageEngine

Okta

CrowdStrike

Darktrace

Palo Alto

Description du poste

Key ResponsibilitiesInfrastructure AdministrationAdminister and maintain Windows Server environments (20xx), including Active Directory, DNS, DHCP, Group Policy, and file services across 50+ locationsManage virtualization platforms, including VM provisioning, lifecycle management, and capacity planningMaintain on-premises and cloud storage solutions, backup infrastructure, and disaster recovery procedures in alignment with BC/DR policiesAdminister cloud productivity suites (i.e. Google Workspaces, M365, etc.)Support hybrid identity and device managementAssist in administration of vulnerability/patch match managementInventory and asset managementManage/Administer Azure, Entra ID, Intune, Purview, SharePoint, and TeamsNetwork & ConnectivityAssist with management of LAN/WAN infrastructure including switches, firewalls, and wireless access points across dealership locationsSupport VPN infrastructure and certificate-based device trust policiesMonitor network performance using tools such as SolarWinds, Nagios, or equivalent NPM/IPAM solutionsCoordinate with ISPs and network vendors on circuit provisioning, outages, and escalationsSecurity & ComplianceEnforce endpoint security standards including EDR deployment, patch compliance, and vulnerability remediationSupport SSO/MFA integration for dealership applications and other DMS platformsAssist in maintaining compliance with GLBA/FTC Safeguards Rule requirements for IT infrastructure and access controlsParticipate in incident response activities and follow documented security playbooksConduct routine access reviews and enforce least-privilege principlesService Desk & SupportProvide Tier 1 support as needed, Tier 2/Tier 3 escalation support for the internal IT service desk, resolving complex infrastructure and endpoint issuesAdminister ITSM platform (Freshservice, Zoho or equivalent) including asset records, CMDB entries, and change management tasksImage, deploy, and lifecycle manage workstations, laptops, and dealer-specific hardware across locationsDocument procedures, runbooks, and configurations in the IT knowledge baseProject & Operational SupportAssist with technology deployment projects including new dealership onboarding, location upgrades, and infrastructure refresh cyclesSupport NOC/SOC monitoring infrastructure including display systems, alert correlation, and escalation workflowsContribute to the ongoing buildout of internal IT maturity, CMDB accuracy, and operational documentationRequired3–5+ years of hands-on experience in a system or infrastructure administration roleStrong proficiency with Windows Server administration (AD, DNS, DHCP, GPO, File Services)Experience with virtualization platforms (VMware vSphere or Hyper-V)Working knowledge of cloud productivity administration (Google Workspaces/M365)Familiarity with enterprise networking concepts (VLANs, routing, firewall rules, VPN)Experience with backup and DR technologies (Veeam, Azure Backup, or equivalent)Ability to manage multiple priorities in a high-availability, multi-site environmentStrong written and verbal communication skills; ability to document clearlyExposure to A.I. (agentic/generative) and A.I. productivity assistantsPreferredFamiliarity with CrowdStrike Falcon, Darktrace, or Palo Alto security platformsExperience with Okta or similar identity providers (SSO, MFA, lifecycle management)Exposure to IaaS/PaaS services and DevOps code repositoriesKnowledge of ITIL practices and experience with ITSM platforms (Freshservice, ServiceNow, ManageEngine)Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,000+ people in North Carolina and Virginia.Flow provides competitive earning opportunities and a comprehensive benefits plan including:Medical, dental, and life insurance (including dependent coverage)Paid time offPaid volunteer time401(k) Retirement Plan and Financial Wellness ProgramThrive@Flow Wellness ProgramEmployee pricing for automotive service and vehicle purchasesScholarship program for children of employeesApplicants must pass a pre-employment drug screening.Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.