IT System & Security Administrator

CyberCoders; Kalamazoo (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

LTD, Basic Life, HSA, FSA

Voluntary Accident, Life, STD

401(k) with a 3-4% match

Discretionary Bonus

Relocation assistance on case by case

Job summary

CyberCoders seeks an experienced IT System & Security Administrator to maintain and secure our infrastructure, ensure business continuity, and support end users. The role covers servers, storage, backups, and DR, with emphasis on security controls, HIPAA compliance, and end-user support.

This on-site position includes potential relocation assistance on a case-by-case basis, serving as tier 2/3 support and coordinating with vendors to uphold uptime and security standards.

Qualifications

• Bachelor's degree or equivalent IT experience.
• 5+ years hands-on administration of enterprise IT systems.
• Experience with backup and DR solutions (Veeam, CommVault, NetBackup).
• Strong knowledge of firewalls, VPNs, IDS/IPS, and HIPAA/privacy compliance.
• Experience with VMware/Hyper-V virtualization and SAN/NAS.
• Proficiency with PowerShell or Bash scripting.
• Excellent communication and ability to work independently and in a team.
• Certifications such as Security+, CISSP, M365/Azure, CCNA preferred.

Responsibilities

• Administer Windows and Linux servers, storage, and virtualization hosts.
• Design, implement, and verify backup and disaster recovery solutions.
• Configure and maintain firewalls, VPNs, and network segmentation.
• Manage Active Directory, Microsoft 365, and group policy enforcement.
• Support databases (MS SQL, Oracle) with secure access and backups.
• Support LIMS and lab systems; coordinate upgrades and system integrations.
• Manage data protection, encryption, retention, and HIPAA compliance.
• Monitor performance and troubleshoot to maximize uptime.
• Provide tier 2/3 helpdesk support and incident response.
• Maintain runbooks, documentation, and vendor coordination.
• Participate in security assessments and remediation activities.
• Develop and test business continuity and DR plans.

Skills

Windows Server

Linux

Backup administration

Disaster Recovery

Network security

Active Directory

Microsoft 365

Azure AD

VMware/Hyper-V

PowerShell

Bash

Education

Bachelor's degree in IT/CS or related field

Tools

Veeam

CommVault

NetBackup

Microsoft 365 Admin Center

Azure AD

Job description

IT System & Security Administrator

Position Overview

We are seeking an experienced IT System & Security Administrator to maintain and secure our infrastructure, ensure business continuity, and support end users. The ideal candidate will manage servers, storage, backups and disaster recovery plans, administer security controls (firewalls, VPN, access management), and support applications including LIMS and Microsoft 365. This role balances hands-on technical administration, incident response, compliance (HIPAA), and helpdesk support to protect data and enable reliable IT services.

Please note this position is fully on site and relocation assistance is available on a case by case basis.

Key Responsibilities

• Administer Windows and Linux servers, virtualization hosts, and enterprise storage systems; perform routine maintenance, patching, and capacity planning.
• Design, implement and manage backup and disaster recovery solutions; perform regular backup verification, restores, and DR testing.
• Configure and maintain network security devices including firewalls, VPNs, and segmentation; monitor and respond to security events and incidents.
• Manage identity and access systems including Active Directory, Microsoft 365 administration, and group policy enforcement.
• Support and administer databases (MS SQL, Oracle) and ensure secure database access and backup procedures.
• Provide administration and operational support for LIMS and other laboratory systems; coordinate upgrades and troubleshoot integrations.
• Oversee data protection, encryption, data archiving, and retention policies to meet compliance and business requirements (including HIPAA).
• Monitor system and network performance; proactively troubleshoot issues and coordinate with network management to optimize connectivity and uptime.
• Act as tier 2/3 support for the helpdesk: investigate escalated incidents, perform root cause analysis, and implement permanent fixes.
• Maintain documentation for configurations, runbooks, incident response, and change management; work with vendors for hardware, software, and managed services.
• Participate in security assessments, audits, and remediation activities; implement security best practices and awareness across the organization.
• Develop and test business continuity and disaster recovery plans; lead recovery efforts during outages and post-incident reviews.

Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field or equivalent experience.
• 5+ years of hands-on experience administering enterprise IT systems, servers, storage, and networks.
• Experience with backup administration and DR solutions (e.g., Veeam, CommVault, NetBackup) and proven restore/test experience.
• Strong knowledge of network and security technologies: firewalls, VPNs, IDS/IPS, and network management.
• Experience administering Microsoft 365, Active Directory, Group Policy, and Azure AD integration.
• Proficiency with databases (MS SQL and/or Oracle) including backup, restore, performance tuning, and security.
• Familiarity supporting LIMS or other laboratory information systems is highly desirable.
• Understanding of data protection, archiving, encryption, and HIPAA/privacy compliance requirements.
• Experience with server and storage administration, virtualization (VMware/Hyper-V) and SAN/NAS technologies.
• Solid troubleshooting and scripting skills (PowerShell, Bash, or similar) and automation experience.
• Excellent communication skills, customer service mindset, and ability to work independently and in a team.
• Relevant certifications preferred: Security+, CISSP, Microsoft Certified (M365/Azure), MCSA/MCSE, CCNA, or vendor-specific backup/storage certifications.

Benefits

• Health, Vision, Dental insurance
• LTD, Basic Life, HSA, FSA
• Voluntary Accident, Life, STD
• 401(k) with a 3-4% match
• Discretionary Bonus
• Relocation assistance on case by case basis