IT System Quality Engineer II (Remote/Home‑Based)

Arizona Public Service Company; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Arizona Public Service Company in Phoenix is seeking an IT System Quality Engineer II to help ensure reliable, secure technology for employees and customers. You will partner with project teams to embed quality from planning through implementation and to identify risks, improve system performance, and verify new applications meet business needs before go-live.

The role requires strong QA expertise across the software development lifecycle, knowledge of QA methodologies, and the ability to

Qualifications

• Experience with software quality assurance, quality engineering, or IT testing throughout the software development lifecycle.
• Knowledge of quality assurance methodologies, risk-based testing, and technology quality practices.
• Ability to analyze complex technical information and communicate effectively with both technical and non-technical audiences.
• Strong collaboration, problem-solving, and critical thinking skills with a focus on continuous improvement.
• A proactive professional who values accountability, teamwork, and delivering high-quality technology solutions.

Responsibilities

• Contributes to the design, establishment and adherence to Software/System Quality Assurance (SQA) programs and projects in the development and implementation of IT applications, systems and technology.
• Independently performs risk assessment, defines Quality strategy, test strategy and test planning, testability analysis, and test preparation/execution guidance across a project lifecycle on multiple medium size projects at a time.
• Facilitates the collaboration and alignment of business units and IT through all stages of projects of medium to high complexity to ensure business requirements are met.
• Contributes to the building and maintenance of reusable assets that can be used to enable or enhance the QED quality assurance initiatives.
• Thoroughly evaluates the software/system products according to the business standards or function requirements. Isolates, reproduces, and tracks defects and verifies fixes.
• Supports and implements quality and testing metrics and the associated reporting activities.
• May act as the information resource for others in the assigned areas.
• May assist in the assessment and planning of test efforts required for software/system product development and maintenance. Supports software/system audits and ensures timely resolution of non-compliances.
• Recognizes, identifies and devises improvements to current standards or potential areas where existing standards require change, or where new ones need to be developed and provide models of change for possible future configurations.
• Utilizes intermediate understanding of verification and validation processes, including early software defect detection and removal, inspection, and testing methods (e.g., types, levels, strategies, tools and documentation). Analyzes test strategies, develops test plans and execution documents, and reviews customer deliverables. Supports SQA process improvements.
• May provide guidance, training, and assistance to entry level employees and/or to one or more Managed Service Provider (MSPs).
• May lead the testing team, monitor progress, and resolve issues within the oversight of a senior SQE.

Skills

Quality Assurance

Quality Engineering

IT Testing

Risk-Based Testing

Communication

Collaboration

Problem Solving

Continuous Improvement

Accountability

Teamwork

Education

BS degree in Computer Science, Engineering, Business or equivalent

Job description

Arizona Public Service Company in Phoenix is seeking an IT System Quality Engineer II to help ensure reliable, secure technology for employees and customers. You will partner with project teams to embed quality from planning through implementation and to identify risks, improve system performance, and verify new applications meet business needs before go-live.

The role requires strong QA expertise across the software development lifecycle, knowledge of QA methodologies, and the ability to