IT Support Tech

Transdev; Tinley Park (IL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Vacation: 2 weeks

Sick days: 5 days

Holidays: 12 days

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Tinley Park, IL is hiring an IT Support Technician to provide in-person support to employees and assist the System Administrator with IT projects and implementations. The role involves configuring and maintaining network equipment, servers, and workstations across multiple sites, along with handling backups and user accounts.

Benefits include vacation, sick days, holidays, and standard corporate benefits.

Qualifications

• Self-motivated when working independently as required.
• Ability to quickly learn and support proprietary systems.
• Strong work ethic, Good organizational skills.
• Excellent communication, customer service skills.
• Technical Certifications/Expertise: AD administration, DNS, DHCP, SQL 2000/2005, MS Office, Server 2003/2008, RTA, Dell, Lenovo, HP workstations and server hardware, Symantec Antivirus, WSUS, server management software, Backup Exec, PBX system administration.

Responsibilities

• Install, configure, and maintain network equipment, servers, and workstations.
• Troubleshoot operating system, application, network problems.
• Maintain user account information including e‑mail, security, and system groups.
• Perform Daily backups, maintain logs and archived information.
• Provide strong customer service to clients and staff.
• Printer, Fax, and other peripherals support and maintenance.
• Consult with and advise management on operational system problems.
• Work with Help Desk to provide support and resolutions as assigned - Assist in supporting other regions as necessary.

Education

Technical Certifications/Expertise

Job description

IT Support Technician

Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations.

Transdev is proud to offer:

• Competitive compensation package of minimum $28.80/hour - Maximum $35.20/hour

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Familiar with multiple-site operations and technologies.
• Install, configure, and maintain network equipment, servers, and workstations
• Troubleshoot operating system, application, network problems
• Maintain user account information including e‑mail, security, and system groups
• Perform Daily backups, maintain logs and archived information
• Provide strong customer service to clients and staff
• Printer, Fax, and other peripherals support and maintenance
• Consult with and advise management on operational system problems
• Work with Help Desk to provide support and resolutions as assigned - Assist in supporting other regions as necessary
• Routine and emergency maintenance visits to locations
• Experience Required – 5+ years work experience in IT environments performing tasks associated with Network Admin / Systems Admin roles

Qualifications

• Self‑motivated when working independently as required
• Ability to quickly learn and support proprietary systems
• Strong work ethic, Good organizational skills
• Excellent communication, customer service skills
• Education & Technical Certifications Requirements:
• Technical Certifications/Expertise: AD administration, DNS, DHCP, SQL 2000/2005, MS Office, Server 2003/2008, RTA, Dell, Lenovo, HP workstations and server hardware, Symantec Antivirus, WSUS, server management software, Backup Exec, PBX system administration.

Physical Requirements

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Drug‑free workplace

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre‑employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ.

Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Job Type and Details

Job Category: Professionals

Job Type: Full Time

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.