IT Support Team Lead – Hybrid

Golden1; Sacramento (CA); Hybrid; USD 92,800 - 98,000; Full time

Job summary

Golden1 is seeking a Supervisor - IT Support in Sacramento, CA. This role entails overseeing a team responsible for ensuring outstanding support and service, managing IT support operations, and developing staff. The ideal candidate should have strong leadership and analytical skills alongside extensive IT experience.

The position requires a Bachelor's degree and a minimum of three years in leadership within Information Technology. The role is hybrid, offering both in-office and remote work options.

Qualifications

• Minimum of three years' experience in Information Technology within a leadership capacity.
• Strong knowledge of system hardware including PCs, thin clients, and printers.
• Ability to work effectively in a changing environment.

Responsibilities

• Supervise and develop the IT Support staff.
• Manage the development and administration of IT Support procedures.
• Analyze IT Support performance and devise solutions.

Skills

Communication skills

Analytical skills

Project management

Leadership

Technical support

Education

Bachelor's degree in Computer Science or Management Information Systems

Tools

Windows operating system

MS Office

CompTIA A+

Job description

Golden1 is seeking a Supervisor - IT Support in Sacramento, CA. This role entails overseeing a team responsible for ensuring outstanding support and service, managing IT support operations, and developing staff. The ideal candidate should have strong leadership and analytical skills alongside extensive IT experience.

The position requires a Bachelor's degree and a minimum of three years in leadership within Information Technology. The role is hybrid, offering both in-office and remote work options.