IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology, Inc.

McLean (VA)

On-site

USD 99,000 - 134,000

Full time

16 hours ago
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Benefits offered by this job

401K with company match
Health and wellness packages
Professional growth opportunities

Job summary

General Dynamics Information Technology, Inc. in McLean, VA is seeking an IT Support Specialist to transform technology into opportunity and support enterprise IT services for government agencies. The role emphasizes asset management, SOP development, and secure IT inventories.

Requires TS/SCI with Polygraph, 5+ years of related experience, and a BS in a technical field. Expect collaboration across teams, adherence to ITSM best practices, and opportunities for professional growth.

Qualifications

  • Demonstrated experience preparing and generating asset management reports.
  • Demonstrated experience developing and maintaining Standard Operating Procedures (SOPs).
  • Demonstrated experience in developing and enforcing process changes and improvements.
  • Demonstrated experience in creating transactions for IT assets between mission partners and accounts.
  • Demonstrated experience performing physical inventories of IT assets and conducting IT inventories for decommissions.
  • Demonstrated experience with IT service delivery tools.
  • Demonstrated experience performing secure communications Custodian activities and tasks to include ... encrypted devices.

Responsibilities

  • Prepare asset management reports.
  • Develop and maintain SOPs.
  • Develop and enforce process changes and improvements.
  • Create transactions for IT assets between partners and accounts.
  • Perform physical inventories and decommission IT assets.
  • Work with IT service delivery tools.

Skills

Asset Management
IT Inventory
IT Inventory Management
SOP

Education

Bachelor’s degree in Computer Science, Engineering, or related technical discipline

Tools

IT service delivery tools

Job description

Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess

Top Secret SCI + Polygraph

Clearance Level Must Be Able To Obtain

Top Secret SCI + Polygraph

Public Trust/Other Required

None

Job Family

IT Infrastructure and Operations

Skills

Job Qualifications:

Asset Management, IT Inventory, IT Inventory Management, Standard Operating Procedure (SOP)

Certifications

None

Experience

5 + years of related experience

US Citizenship Required

Yes

Job Description

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE
  • Demonstrated experience preparing and generating asset management reports.
  • Demonstrated experience developing and maintaining Standard Operating Procedures (SOPs).
  • Demonstrated experience in developing and enforcing process changes and improvements.
  • Demonstrated experience in creating transactions for IT assets between mission partners and accounts.
  • Demonstrated experience performing physical inventories of IT assets and conducting IT inventories for decommissions. Demonstrated experience with IT service delivery tools.
  • Demonstrated experience performing secure communications Custodian activities and tasks to include but not limited to:
  • o Ordering, issuance, and destruction of encrypted secure device key material
  • o Rekeying encrypted secure device(s) when requirement arises
  • o Tracking, inventory, accounting, auditing, and reporting of encrypted secure devices
  • o Submitting timely acknowledgements of receipt for received encrypted secure devices
  • o Inspecting all incoming accountable encrypted secure devices pouches for evidence of tampering
  • o Executing operational procedures and security procedures requires of encrypted secure device custodian
  • Demonstrated experience with organizational, customer service, and interpersonal skills.
DESIRED SKILLS AND DEMONSTRATED EXPERIENCE
  • Demonstrated experience with Sponsor’s IT service delivery tools.
  • Demonstrated experience with IT service delivery processes.
  • Demonstrated experience working in a team environment and with all levels of management.
  • Demonstrated experience with IT Services Management (ITSM) best practices and ITIL framework.
WHAT YOU’LL NEED TO SUCCEED
  • Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 3+ years of related
  • Security Clearance Level: TS/SCI with Polygraph
  • Location: McLean, VA - On Customer Site
  • Work Schedule: M-F: 7:00 am - 3:30 pm
  • U.S. Citizenship Required
GDIT IS YOUR PLACE
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#WeAreGDIT

#JET

#GDITEnhanced2026

#VA_2026Alumni

The likely salary range for this position is $99,450 - $134,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

Less than 10%

Telecommuting Options

Onsite

Work Location

USA VA McLean

Total Rewards At GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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