IT Support Specialist II - Dayton, OH

CFD Research Corporation; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

ESOP

Medical insurance

Dental insurance

Vision insurance

Paid leave

Job summary

CFD Research Corporation in Dayton/Beavercreek, OH, is seeking an IT Support / Help Desk professional to provide courteous, professional user support and to coordinate computing resources. The role requires the ability to obtain and maintain a security clearance and is 100% onsite.

The candidate will mentor teammates, manage desktops and server environments, and ensure timely responses per internal procedures while maintaining system performance and security across Windows-based platforms.

Qualifications

• US citizen able to obtain security clearance
• Bachelor’s degree with 5 years in PC Support/Help Desk, or 7 years without degree
• Knowledge of Windows OS, Hyper‑V, Microsoft 365, Windows Domain architecture, IT security, firewalls; Linux a plus

Responsibilities

• Provide courteous and professional support to users and internal stakeholders
• Coordinate setting up of computing resources and installation of required software
• Mentor other members of the team as needed
• Efficient timely, and effective response to internal user requests for support/troubleshooting while adhering to internal operating procedures
• Maintain smooth operation of multi-user/multi-platform computer systems for desktops and server environment
• Monitor and manage system resources (CPU, disk usage, response times)

Skills

Windows OS

Hyper-V

Microsoft 365

Windows Domain

Networking (LAN)

Education

Bachelor’s degree

Tools

Windows Server

Firewalls

Linux (plus)

Job description

About CFD Research:

Since its inception in 1987, CFD Research has delivered innovative technology solutions within the Aerospace & Defense, Biomedical & Life Sciences, Intelligence & Sensing, and Energy & Materials industries. CFD Research has earned multiple national awards for successful application and commercialization of innovative component/system technology prototypes, multi-physics simulation software, multi-disciplinary analyses, and expert support services. Based in Huntsville, Alabama where laboratory facilities and headquarters are located, CFD Research also has office and laboratory facilities in Dayton, Ohio, prototyping test and evaluation facilities in Hollywood, Alabama, and office facilities in Fort Walton Beach, Florida. CFD Research is an ISO9001:AS9100D registered company and is appraised at CMMI Level II for Services. CFD Research is a 100% ESOP (employee-owned company) recognized in Inc. Magazine’s Inc5000 as a top growing company for four of the last five years. Learn more at www.cfd-research.com

Job Description:

• Provide courteous and professional support to users and internal stakeholders
• Coordinate setting up of computing resources and installation of required software
• Mentor other members of the team as needed
• Efficient timely, and effective response to internal user requests for support/troubleshooting while adhering to internal operating procedures
• Maintain smooth operation of multi-user/multi-platform computer systems for desktops and server environment
• Monitor and manage system resources, (e.g. CPU usage, disk usage, and response times)

Basic Qualifications:

• Candidate must be a US Citizen
• Must be able to obtain and maintain a security clearance
• Position requires at least a Bachelors degree and 5 years of experience (or 7 years of experience in lieu of a degree) in PC Support and/or Help Desk environment
• Knowledge of Window operating systems, Hyper‑V, Microsoft 365 Suite, Window Domain architecture, Information Technology, Firewalls, and effective knowledge of both wired and wireless Local Area Network technologies. Linux experience is a plus.

Desired Qualifications:

• Experience in implementation and maintenance of CMMC guidelines strongly preferred
• Experience with basic support of Linux in a production environment a plus
• Experience in a small business environment is a plus

This role is 100% onsite in the Dayton/ Beavercreek, OH office.

Benefits:

CFD Research offers competitive salaries and excellent employee benefits, including an employer matching 401(k) and Employee Stock Ownership Plan (ESOP). CFD Research offers our Full‑Time, permanent employee‑owners a highly competitive insurance package, including medical, vision, and dental insurance. Additionally, we offer company paid leave, compensation time, parental leave, long‑term and short‑term disability, accidental death and dismemberment, and life insurance. Part‑Time and Temporary employee‑owners may receive partial or reduced benefits and leave time based on their employment status level. Performance appraisals occur twice a year and annual pay increases are based upon corporate goals, personal development, performance and outstanding achievements. In addition, group and individual bonuses are awarded for exceptional performance.

CFD Research is an EO employer - Veterans/Disabled and other protected categories