IT Support Specialist, Customer Solutions

US Military Treatment Facilities under DHA

Louisiana

On-site

USD 70,000 - 90,000

Full time

7 days ago

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Job summary

Fort Polk, Louisiana-based IT Specialist (Customer Support) role with US Military Treatment Facilities under DHA is a Direct Hire Solicitation. You will respond to a customer support work order queue, troubleshoot hardware and software, and assist users of clinical and administrative systems.

The posting notes possible recruitment or relocation incentives, salary negotiation for federal newcomers, and student loan repayment. US citizens only.

Qualifications

Specialized IT-related experience in responding to customer support work orders for clinical and administrative systems.
Demonstrated attention to detail and thoroughness in IT tasks.
Strong customer service skills including problem escalation and resolution.
Excellent oral communication and ability to explain technical information clearly.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Education

Ph.D. or equivalent

3 years grad education with 24+ credits

Job description

The posting notes possible recruitment or relocation incentives, salary negotiation for federal newcomers, and student loan repayment. US citizens only.

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